Plumber

Ian Williams Ltd; Surrey; On-site; CAD 67,000 - 75,000; Full time

Job summary

A growing plumbing company is seeking a skilled Plumber in Canada, specifically for the Surrey area, to join their Response team. The role involves performing 2nd-fix plumbing and repairs in residential settings, emphasizing customer service and effective problem-solving. Ideal candidates are qualified to NVQ Level 2 in Plumbing and possess a full UK driving licence. Competitive salary and various perks are offered, along with a supportive work environment.

Benefits

Weekly pay with guaranteed hours

Productivity bonuses

Company van and fuel card

31 days paid holiday

Pension contributions

Life Insurance

Health and wellbeing support

Supplier discounts

Qualifications

• Experience in domestic or social housing environments is preferred.
• Full UK driving licence is required.

Responsibilities

• Conduct 2nd-fix plumbing and repairs in residential settings.
• Engage actively with customers during service delivery.
• Apply fault-finding skills to resolve plumbing issues.

Skills

Customer service skills

Problem-solving

Fault-finding skills

Education

Qualified to NVQ Level 2 in Plumbing

Job description

Our business is growing, and so are the opportunities for you to thrive. We’re looking for a skilled Plumber to join our Response team, based in the Camberley area, carrying out reactive repairs and delivering high quality work in a fast‑paced, target‑driven environment. Putting our customers at the centre of everything we do, you’ll make a meaningful and lasting impact through every repair.

At Ian Williams, we offer more than just a job! We provide a secure, supportive environment where you’re fairly rewarded and can truly belong.

Competitive basic salary of £36,382 with the potential to earn up to £40,438.

Your hard work will always be recognised and rewarded:

• Weekly pay with a guaranteed 39‑hour week and annual reviews
• Productivity bonuses, plus call‑out and overtime pay
• Company van, fuel card, and travel expenses
• Uniform and PPE provided, no charge
• 31 days paid holiday (including bank holidays)
• Pension contributions to support your future
• Life Insurance, covering you on and off site
• Health and wellbeing support via Lighthouse Charity
• Additional perks like supplier discounts and more!

The Plumber role:

• Health & Safety first – we’re committed to keeping you safe, happy, and supported. Safety is central to every aspect of this role, for you, us, and our customers.
• Plumbing work – 2nd‑fix plumbing and associated works in social housing/residential settings, including typical repairs such as broken taps, leaking pipes, drainage unblocks, and general kitchen and bathroom repairs, including unvented systems.
• Customer focused – enjoy working in domestic environments, engaging with residents and collaborating with your team.
• Problem solving – apply fault‑finding skills in domestic settings to resolve issues effectively.

What you will bring as a Plumber:

• Qualified to NVQ Level 2 (or equivalent) in Plumbing, ideally with experience in domestic or social housing environments.
• Strong customer service skills and a genuine passion for improving people’s homes.
• A full UK driving licence is required.

All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice.

Equal Opportunity

Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics.

We reserve the right to shortlist candidates prior to the closing date.

Applicant details will be used solely for recruitment purposes; please refer to our Candidate Privacy Notice on our website. We kindly ask agencies not to contact us regarding this vacancy. If we require additional support, we will engage with you.

We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.