Phlebotomist (Donor Care Associate)

Canadian Blood Services; Halifax; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading health services organization in Halifax seeks a Regular part-time Phlebotomist (Donor Care Associate) to join their Collections team. Responsibilities include performing phlebotomy to collect donor blood, ensuring safety and providing excellent service to donors. Applicants should possess a high school diploma, phlebotomy training, and client service skills. The selection offers a chance to contribute to saving lives and a dynamic team environment with various employee benefits.

Benefits

Payment in lieu of vacation

Premiums according to collective agreement

Employee discounts

Wellness program

Qualifications

• Completion of high school.
• Accredited training program in phlebotomy or one year related experience.
• Minimum of 3 years progressive experience with the public in a customer-focused environment.

Responsibilities

• Perform phlebotomy in accordance with health and safety standards.
• Conduct registration and confidential screening to determine donor eligibility.
• Monitor donors for safety and comfort during the collection process.

Skills

Client service skills

Effective communication

Attention to detail

Experience in a customer-focused environment

Ability to communicate in multiple languages

Education

High school diploma

Accredited training in phlebotomy or related experience

Tools

Microsoft Word

Microsoft Outlook

Job description

About the role

Canadian Blood Services is looking for a Regular part-time Phlebotomist (Donor Care Associate) to join our dynamic Collections team in Halifax, Nova Scotia. Hourly rate: $26.07.

The Collections team is responsible for supporting Canadian Blood Services by collecting donor blood and blood components in a safe manner to provide patients with lifesaving products every day.

In this role you will perform phlebotomy in the collection process in accordance with health and safety standards. You will work face‑to‑face with our donors, team members, and volunteers, providing them with safe and quality service during each stage of the collection process.

• Leveraging your superb client service skills and ability to communicate effectively with donors and your team, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.
• Your knowledge or experience in following procedures will ensure safe processing and handling of blood products as well as respecting donor privacy.
• You will apply your experience and training in phlebotomy to perform venipuncture according to established standards, monitoring donors for safety and comfort, and providing post‑donation care and instruction.
• Your excellent attention to detail will be utilized in ensuring accuracy of product information in our computer system, when completing the product labelling process, and when preparing products.
• Drive continuous improvement by sharing your knowledge and supporting best practices that enhance processes and elevate the donor experience.
• At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.

Desired education and skills

• Completion of high school.
• Completion of an accredited training program in phlebotomy or one‑year related experience. An equivalent combination of education, training and experience may be considered.
• Minimum 3 years of progressive experience working with the public, particularly in a high customer‑focused environment.
• Knowledge of and experience working with current Good Manufacturing Practices.
• Basic computer skills and the ability to learn new systems and programs. Previous knowledge of Microsoft Word and Outlook are considered assets.
• Ability to communicate in more than one language is an asset and enhances the quality of donor interactions.

What we offer you

• Payment in lieu of vacation.
• Premiums paid according to the collective agreement.
• Employee discounts, wellness program, professional resources.

What you can expect

• Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centres. Shifts include days, evenings, weekends and statutory holidays.
• Travel will be required for mobile events in our communities, and transportation will be provided by Canadian Blood Services.
• Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up‑to‑date resume. This could be your first step toward a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or who are invited to participate in an assessment will be contacted. Emails are sent directly from our system; to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.