Personal Support Worker (2025-524-CC)

WoodGreen Community Services; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community service organization in Toronto seeks a Personal Support Worker to assist seniors with daily living activities and promote their independence. The position involves delivering compassionate care while working collaboratively with health professionals and family members. Candidates must have a PSW Certification and a commitment to providing culturally competent care. This part-time role requires flexibility with hours, including weekends and evenings, in an onsite setting.

Benefits

Opportunity to work with diverse populations

Ongoing training and education opportunities

Qualifications

• PSW Certification is required for this position.
• Commitment to high-quality personal care with a client-centered approach.
• Strong understanding of supporting clients with daily living activities.

Responsibilities

• Deliver client-centered personal care while promoting dignity and independence.
• Assist with daily living activities including feeding and personal hygiene.
• Provide medication assistance and observe client health changes.

Skills

Client-centered approach

Communication skills

Cultural competency

Understanding of ADLs and iADLs

Education

PSW Certification

Job description

Work Hours: 14 hours/week (Sat-Sun 12pm-8pm) – Hours may differ based on operational demand

Work Setting: Exclusively Onsite – 540 Cedarvale Ave, Toronto, ON

Salary: $23.21 per hour

Application Deadline: December 22, 2025 by 11:59 pm

Who We Are

WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity. Visit www.woodgreen.org to learn more about who we are and to review our Equity Statement.

We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.

Program Overview – Cedarvale Housing Support, Community Care

(540 Cedarvale Avenue, Toronto, ON)

The Cedarvale House Supportive housing program provides housing for seniors who have experienced homelessness and may be living with mental health and/or substance use challenges. The program provides onsite psychosocial, primary care supports and services including intensive case management; harm reduction and addiction support; therapeutic and supportive counselling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.

Personal Support Workers (PSWs)

Personal Support Workers (PSWs) play a vital role in supporting individuals who need assistance with daily living activities (ADLs) and instrumental activities of daily living (iADLs). Guided by an established care plan, PSWs provide personalized support that respects each client’s abilities and promotes independence wherever possible. In this role, you will help foster dignity, enhance quality of life, and reduce social isolation for seniors and adults who may have physical, mental, health, or cognitive disabilities. You will work with compassion and cultural sensitivity, ensuring care is inclusive and responsive to the diverse needs of our community, including those who have experienced systemic barriers or marginalization.

What You Will Do

• Deliver client-centered, culturally competent personal care that promotes dignity and independence.
• Assist with activities of daily living (ADLs) such as feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care.
• Support instrumental activities of daily living (iADLs) including light housekeeping, laundry, meal preparation, and bulk shopping.
• Provide medication assistance or reminders in line with policy.
• Perform delegated tasks (controlled and non-controlled acts) as taught by a Regulated Health Professional and in accordance with policies.
• Observe and document changes in clients’ physical, mental, or cognitive health and report unsafe conditions promptly.
• Maintain accurate progress notes and communication logs in client files and management software.
• Communicate and collaborate with caregivers and stakeholders to ensure preferred approaches to care.
• Respond appropriately to changes in behaviour and escalate to management when needed; work with interdisciplinary teams to support clients.
• Apply proper food handling, infection prevention, and personal protective equipment practices.
• Monitor program supplies and report shortages to the Manager.
• Respond appropriately to emergencies following established protocols.
• Participate in supervision, training, and team meetings; seek clarification on policies or incidents when required.
• Foster teamwork and uphold anti-racism and community development principles within the program.
• Maintain ongoing education and training as directed; represent the unit on internal committees when assigned.
• Due to WoodGreen's multi-site locations, we reserve the right to relocate the incumbent to another site, in the same position performing the same duties, as may be dictated by program needs. Reasonable notice of such site relocation will be given.

Working Conditions

• This position includes some evening, and weekend shifts each month.
• Work environment may involve exposure to second-hand smoke, odors, pests, and situations where clients use substances or may experience incontinence.
• Clients may express distress through language or behavior, including swearing.
• Ability to lift up to 40 lbs is required.

What You Bring to the Team

• PSW Certification (required).
• Commitment to a client-centered, culturally competent approach that ensures high-quality personal care.
• Strong understanding of supporting clients with activities of daily living (ADLs) and instrumental activities of daily living (iADLs).
• Knowledge of behavioral management techniques and strategies for responsive care.
• Familiarity with gerontology issues, as well as health care and social service systems.

What Will Set You Apart

• Strong communication skills—verbal, written, listening, and reporting.
• Ability to work effectively as part of a collaborative team.
• Flexibility and sound judgment in assessing and responding to client needs.
• Knowledge of behavioral management techniques and approaches.
• Understanding of gerontology issues, health care, and social service systems.
• Food safety handling skills (Food Handling Certificate is an asset).
• Commitment to maintaining personal and program environment hygiene.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [e-mail] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

This public job posting uses AI-powered tools to screen, assess, or select applicants.

Are you currently employed by WoodGreen Community Services?

Are you legally entitled to work in Canada?

Do you have a Personal Support Worker Certificate and NACC Certificate (if applicable)?

Do you have experience providing personal care to frail seniors and/or disabled adults?

Do you have a Food Handling Certificate?