Personal Banking Advisor: Elevate Customer Experience

BMO Financial Group; Alberta; On-site; CAD 34,000 - 52,000; Full time

Job summary

A leading financial services organization in Alberta is seeking a Retail Banking Sales & Service professional to deliver exceptional customer service and identify financial solutions. You will guide customers while collaborating with team members to improve their banking experience. Ideal candidates will have relevant experience or certifications and strong interpersonal skills. The salary range for this position is $34,750.00 to $51,800.00, reflecting factors such as experience and location.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• 1-2 years of relevant experience and/or certification in a related field.
• Confident in using social media and online tools.
• Some experience in customer service or sales roles.

Responsibilities

• Deliver exceptional service to customers.
• Identify customer needs and provide financial solutions.
• Collaborate with partners to enhance customer relationships.

Skills

Customer focus

Consultative sales skills

Interpersonal skills

Analytical problem-solving

Education

Relevant certification or experience

Registration to sell investment products (in progress or completed)

Job description

A leading financial services organization in Alberta is seeking a Retail Banking Sales & Service professional to deliver exceptional customer service and identify financial solutions. You will guide customers while collaborating with team members to improve their banking experience. Ideal candidates will have relevant experience or certifications and strong interpersonal skills. The salary range for this position is $34,750.00 to $51,800.00, reflecting factors such as experience and location.