Patient Care Manager – Emergency (Full-time Permanent)

Lake of the Woods District Hospital; Northwestern Ontario; On-site; CAD 121,000 - 128,000; Full time

Job summary

A leading hospital in Northwestern Ontario is seeking a full-time Unit Manager for the Emergency Department. The role involves providing effective leadership, ensuring efficient resource management, and delivering excellent patient care. Candidates should have a Bachelor of Science in Nursing, along with relevant certifications and extensive nursing experience, particularly in emergency/critical care. Attractive benefits include paid vacation, pension, and extended health coverage.

Benefits

Five weeks paid vacation

Discretionary days

Healthcare of Ontario Pension Plan

Group Life Insurance

Extended health benefits

Access to onsite gym

Qualifications

• 5-10 years of nursing experience, especially in emergency/critical care.
• 3-5 years of leadership experience.
• Certifications in various emergency care standards required.
• Knowledge of LEADS framework is an asset.

Responsibilities

• Provide effective leadership to the multi-disciplinary team.
• Ensure efficient resource management and excellent patient care.
• Develop a team to achieve high standards of clinical care.

Skills

Clinical leadership

Human resources management

Financial management

Communication skills

Organizational skills

Education

Bachelor of Science in Nursing

Current certifications in BLS, ACLS, CTAS, TNCC, and CPI

Tools

Meditech

EMR

Excel

Word

PowerPoint

MS Outlook

Job description

Overview

As a fully accredited hospital under the national standards of Accreditation Canada; Lake of the Woods District Hospital’s goal is to provide high quality patient care. LWDH meets the immediate healthcare needs of residents of the City of Kenora, as well as a large surrounding area, including several First Nations Communities. Treating well over 30,000 people per year, LWDH is Northwestern Ontario’s largest hospital outside of Thunder Bay. Additionally, the hospital is an integral partner in the All Nations Health Partners Ontario Health Team; one of the first 24 teams in the province and is currently in the planning phase of developing a new All Nations Hospital.

If you are interested in an innovative leadership opportunity with the ability to influence the future of Healthcare in Northwestern Ontario; LWDH is currently seeking full-time unit manager to join the leadership team.

Position details

• Competition Number: 2025-NON-027
• Job Type: Full-time Permanent
• Hours: 1.00 FTE
  May include other hours necessary to support operational requirements including evenings and weekends
• Classification: UNITM
• Department: Emergency
• Salary: $121,870.47 to $127,330.95 per year
• Closing Date: Ongoing until filled

Key responsibilities

Reporting to the Vice President of Patient Care and CNO, the Unit Manager is responsible for providing effective leadership within the LEADS framework, in collaboration with the management team to ensure efficient resource management and the delivery of excellent patient care on the unit. This role provides leadership to a multi-disciplinary team of professionals and fosters an environment of learning, teamwork and modernization.

Lead and develop a team to achieve high standards of clinical care, safety, and patient experience on the unit.

Why Work with LWDH?

• Five (5) weeks paid vacation, pro-rated for your first year
• Five (5) discretionary days
• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
• Desjardin Group Life Insurance coverage that includes life insurance, accidental death and dismemberment coverage, and short/long-term disability coverage
• Green Shield Canada extended health benefits for single and family including dental/orthodontic services, prescription, health services, vision, hospital accommodation, etc.
• Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, and much more!

Qualifications

Education:

• Bachelor of Science in Nursing minimum and a member in good standing with the College of Nurses of Ontario
• Current certification in BLS for Healthcare Providers, ACLS, Basic Cardiac Rhythm Interpretation, CTAS, TNCC, and CPI required
• Current certification in PALS and/or ENPC preferred

Experience:

• 5 - 10 years’ related nursing experience particularly in the emergency/critical care field
• Minimum 3-5 years’ experience in a leadership role an asset
• Experience being accountable for setting the context of employees’ work and ensuring they have what they need to provide required services
• Previous experience working/managing in a unionized environment with the ability to understand and operate within multiple collective agreements

Knowledge, Skills, and Abilities:

• Demonstrated clinical leadership skills, human resources management skills, and financial management skills
• Solid ability to monitor staff performance and ensuring best practice standards are met within the maternity portfolio
• Previous experience and knowledge of LEADS in a caring environment framework is an asset
• Knowledge and experience with Change Management is desired
• Proficient computer skills with working knowledge of Meditech, EMR, Excel, Word, PowerPoint, MS Outlook, etc.
• Demonstrated ability to provide support and ongoing mentoring to staff
• Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers
• Must have the ability to effectively communicate (written and verbal) in the English language in order to provide excellent communication with team members, patients and families, ability to communicate in additional language(s) an asset
• Excellent organization and prioritization skills
• Ability to collaborate with all areas within the hospital and have many key interactions with internal and external partners and stakeholders
• Ability to work independently and effectively communicate with other members of the health care team
• Ability to contribute to corporate strategic direction, long-term planning, and capital expenditures through participation on key organizational committees and through inter-professional collaboration
• Ability to plan for and manage staff schedules and daily staffing needs based on planned and emergent patient activity
• Strong knowledge of professional practice standards from the applicable regulatory colleges
• Knowledge of Occupational Health & Safety regulations/requirements
• Must have demonstrated excellent attendance/performance record

Application process

Please apply through the online application process via https://lwdh.talentpoolbuilder.com/

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH.

Equity, diversity, and inclusion

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles. We provide accommodations upon request and invite applicants to inform Human Resources of any accommodation needs at any point in the recruitment process to ensure equal participation.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available.

For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861 ext. 2393