Parts Manager OpenRoad Boundary Region

OpenRoad Auto Group Limited; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

An automotive retail group in Metro Vancouver is seeking a Parts Manager to oversee the department, drive efficiency, and enhance customer satisfaction. Responsibilities include managing staff, developing operational guidelines, and handling budgets. Ideal candidates will have strong automotive parts knowledge and excellent interpersonal skills. The position offers a full-time stable environment with benefits including training opportunities and employee incentives.

Benefits

Discounted Vehicle Purchasing Program

Boot Allowance

Employee Referral Program

Employer RRSP Matching

Comprehensive health and dental plan

Qualifications

• Extensive experience in an automotive parts department.
• Ability to communicate effectively and understand information relevant to the role.
• Current knowledge of local sources of supply.

Responsibilities

• Oversee the Parts department to ensure operational excellence.
• Hire and train parts department staff.
• Handle customer complaints effectively.
• Prepare and manage the department's operating budget.

Skills

Excellent interpersonal skills

Organizational skills

Strong knowledge of automotive equipment parts

Ability to train staff

Job description

DRIVING POSSIBILITIES

Position: Parts Manager
Status: Full-Time

Dealership: OpenRoad Boundary Region
Department: Parts

OpenRoad Auto Group represents 21 automotive brands, with over 41 locations across Canada. OpenRoad Auto Group is British Columbia’s largest volume auto group. Recognized as one of the 50 Best Employers in Canada, OpenRoad has become the fastest growing automotive retail group in the country.

We are always searching for brilliant people to contribute to a better car purchasing and ownership experience. Working at OpenRoad you'll enjoy competitive compensation packages, like-minded colleagues, and a fun, supportive work environment.

SUMMARY

The Parts Manager is responsible for overseeing the Parts department and maintaining a high level of operational excellence, interdepartmental cooperation and customer satisfaction at all times.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM BRANDS including Acura, Audi, BMW, Genesis, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes‑Benz, MINI, Porsche, Rolls‑Royce, Subaru, Toyota, Volkswagen
• Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
• Internal and external, training & development opportunities for skill development and growth
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Comprehensive extended health and dental plan tailored around Associate wellness
• Recognition and Engagement Events!

ROLE & RESPONSIBILITIES

• Build strong customer relationships and operate the Parts department at maximum efficiency and profitability
• Hire, train, motivate, counsel, and monitor the performance of parts department staff.
• Grow all revenue driving operations of the Parts department: Wholesale, accessory sales, internal parts distribution + fulfillment… etc.
• Conduct meetings with Parts department employees to discuss activities and matters that require attention and planning.
• Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
• Handle customer complaints immediately and according to the dealership’s guidelines.
• Prepare and administer an annual operating budget for the Parts department.
• Establish individual parts levels and balance them for maximum turnover
• Meet with dealership management on a regular basis to review current Parts department performance, set future performance objectives, plan promotional activities, discuss other critical department matters and most importantly execute meeting outcomes.
• Maintain good working relationships with manufacturers.
• Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Excellent interpersonal, organizational, and communicational skills.
• Strong knowledge of automotive equipment parts and accessories with extensive experience in an automotive parts department.
• Knowledge of techniques for receiving, storing, and issuing parts and supplies.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to work constructively with members from all departments within the dealership.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• Ability to maintain records and prepare reports using a computerized equipment maintenance system.
• Current knowledge of local sources of supply.
• Ability to motivate and train staff

Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US!

We thank all those that have applied. Only those considered for the position will be contacted.