Parts Advisor

Huntsville Honda; Huntsville; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading automotive company in Ontario is seeking a full-time Parts Advisor in Huntsville. The successful candidate will provide exceptional customer service while selling vehicle parts and conveying information about automotive repairs and maintenance. Offering a competitive compensation package, including health, dental, and life insurance, this position is ideal for motivated individuals passionate about customer service in the automotive business.

Benefits

Health, dental and vision insurance

Group RRSP

Disability, critical illness and life insurance

Employee and Family Assistance Plan (EFAP)

Vehicle, service and parts discounts

Employee events and community contributions

Qualifications

• Retail or service industry experience with solid customer relationship management skills.
• Strong interpersonal and communication skills combined with effective time management.
• Experience in parts sales or automotive service is an asset.

Responsibilities

• Taking orders for parts by telephone or in person.
• Staging orders for daily shipment or delivery.
• Maintaining high customer satisfaction standards.

Skills

Customer relationship management

Communication skills

Time management

Organizational skills

Computer skills

Education

High school diploma

Valid G or G2 Ontario Driver's License

Tools

PBS

Manufacturers' online catalogues

Job description

Overview

Why You Should Join us at Huntsville Honda!

We offer competitive compensation and a great benefits package including health and dental benefits with life insurance and LTD coverage and a Group Pension Plan with matching employer contribution. If youre enthusiastic, motivated, and passionate about customer service and the automotive business we would like to hear from you.

We are looking for a team-oriented, hardworking Parts Advisor to join our dynamic team. The successful candidate will provide exceptional customer service while selling vehicle parts and conveying information about automotive repairs and maintenance in a timely manner.

About Us :

Performance Auto Group is a leading automotive group whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

Responsibilities

• Taking orders for parts by telephone or in person at the technician and retail counters and through wholesale accounts.
• Staging orders for daily shipment, delivery, or pick-up.
• Assisting in collection of data necessary for efficient inventory control.
• Keeping department forms, menus and pricing guides up to date.
• Maintaining high customer satisfaction standards.
• Following dealership safety procedures and ensuring compliance with health and safety regulations and policies.
• Other duties as required by management.

Qualifications

• Must have a valid G or G2 Ontario Drivers License and a good driving record.
• High school diploma
• Experience in retail or service industry with solid customer relationship management skills
• Computer skills
• Strong interpersonal and communication skills combined with effective time management and organizational skills
• Experience in PBS and manufacturers online catalogues is an asset

What’s in it for you

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance as well as a Group RRSP
• Disability, critical illness and life insurance for the unexpected
• Our Employee and Family Assistance Plan (EFAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities!

Job Details

Job Type: Full-time permanent

Performance Auto Group is a leading automotive company in Southern Ontario with over 1900 employees, 23 brands and 44 locations in Huntsville, Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. Please apply through Indeed or email. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.