Part-Time Store Lead: Elevate Customer Experience

Knix; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading intimate apparel brand is looking for a Part-Time Key Lead in Toronto to enhance customer experience and lead a team. This position demands strong sales skills, the ability to mentor others, and a passion for customer service. You will create an uplifting environment, plan store events, and ensure customers have a positive experience. If you are a resourceful individual with retail experience and a love for our mission, we encourage you to apply.

Benefits

Competitive Pay - Base Salary plus Monthly Bonus

Health benefits program

Parental Leave Top-Up Program

Inclusive work environment

Generous employee discounts

Career advancement opportunities

Qualifications

• 2+ years’ experience in a retail and/or customer service environment.
• Previous experience in a lead or senior role is preferred.
• Resourceful with a keen ability to resolve customer issues.

Responsibilities

• Create a comfortable and uplifting end-to-end experience for all Knix customers.
• Plan and execute store events to build community and drive sales.
• Coach and develop Sales Associates, ensuring a positive work environment.

Skills

Customer service

Teamwork

Sales skills

Mentoring

Job description

A leading intimate apparel brand is looking for a Part-Time Key Lead in Toronto to enhance customer experience and lead a team. This position demands strong sales skills, the ability to mentor others, and a passion for customer service. You will create an uplifting environment, plan store events, and ensure customers have a positive experience. If you are a resourceful individual with retail experience and a love for our mission, we encourage you to apply.