Part-time/Remote-Administrative Assistant (Newmarket, ON Canada)

SCM; Newmarket; Remote; CAD 30,000 - 60,000; Part time

Job summary

A leading insurance services provider in Newmarket, ON is seeking a part-time Administrative Assistant to support branch staff and ensure quality service delivery. The ideal candidate will excel in a fast-paced setting, handling duties like inbound claims management and effective communication. Key qualifications include strong customer service skills and attention to detail. This role aims to enhance operational efficiency and support team success.

Qualifications

• Strong customer service skills.
• Ability to work in a team.
• Communicating quickly and accurately.
• Dedication to detail.
• Ability to work in a fast-paced environment.
• Continuous learner focused on skills and behaviors.

Responsibilities

• Handling incoming claims.
• Setting up claims in the database.
• Communicating with adjusters and managers.
• Making first contact.
• Collating files.
• Scanning and copying documents.
• Preparing files for closure/billing.

Skills

Customer service skills

Teamwork

Quick and accurate communication

Attention to detail

Ability to work in fast-paced environments

Continuous learner

Job description

Overview

ClaimsPro LP – Part-time/Remote—Administrative Assistant (Newmarket, ON Canada)

Role Summary

ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients. The key focus of the position is to provide effective and efficient administrative support within a fast-paced environment. The position duties include typing, computer work on our internal software program and MS Office, file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff. Other duties as may be required.

Responsibilities

• Handling incoming claims


• Setting up claims in database


• Communicating with adjusters and managers


• Making first contact


• Collating files


• Scanning


• Copying


• Preparing files for closure/billing


• Other duties as advised by management

Qualifications / Requirements

To be successful in this job, you will need to be someone with:

• strong customer service skills, keeping in mind the roles of all affected and involved parties


• the ability to work in a team, playing the roles needed for success


• communicating quickly and accurately, whether it be email, mail or phone


• a dedication to detail by ensuring correct billing, professional reporting


• able to work in a fast-paced work environment while maintaining the quality of your work and not letting any important or urgent task slip


• a continuous learner, taking the knowledge gained and creating skills & behaviors


• satisfied with a job that requires constant thoroughness, focused on procedure, organization, and attuned to the circumstances

Environment / Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.