Part-Time Airport Customer Experience Agent

Jazz Aviation LP; Nanaimo; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading airline operator is seeking a part-time Customer Service Agent in Nanaimo. In this role, you will greet passengers, assist with check-ins, and handle baggage while prioritizing safety and customer service. Ideal candidates should have customer service experience and strong communication skills. Jazz values diversity and promotes inclusion within the workplace. Benefits include special rates on travel and opportunities for growth. Apply by December 31, 2025.

Benefits

Special rates on airfare

Car rentals discounts

Hotel accommodation discounts

Qualifications

• Minimum one year of customer service experience.
• Previous airline experience is an asset.
• Ability to navigate computer systems.

Responsibilities

• Greet and assist passengers at airport counters.
• Handle passenger check-in and baggage processing.
• Resolve customer complaints and provide assistance.

Skills

Customer service experience

Interpersonal skills

Verbal communication

Problem-solving skills

Computer navigation

Education

High school diploma or equivalent

Post-secondary courses in travel and tourism

Job description

A leading airline operator is seeking a part-time Customer Service Agent in Nanaimo. In this role, you will greet passengers, assist with check-ins, and handle baggage while prioritizing safety and customer service. Ideal candidates should have customer service experience and strong communication skills. Jazz values diversity and promotes inclusion within the workplace. Benefits include special rates on travel and opportunities for growth. Apply by December 31, 2025.