Outbound Logistics & Data Coordinator

Lamour; Montreal (administrative region); On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading apparel manufacturer is seeking an Outbound Logistics & Data Support Coordinator in Montreal, QC. This role entails accurately processing and managing customer orders, collaborating with various teams to resolve inquiries and coordinating shipping logistics. Ideal candidates will have 3+ years in logistics or supply chain, proficiency in EDI systems, and superb problem-solving skills. The position includes great benefits such as free public transit, health insurance, and flexible work arrangements.

Benefits

100% free public transit

Flex hours

Free breakfast on Fridays

Early Fridays

Birthday gift card

Summer rooftop terrace access

Team events & celebrations

On-site free gym access

Indoor bike parking

Health & Dental insurance

Qualifications

• 3+ years of experience in logistics, supply chain, or a related role.
• Strong knowledge of outbound logistics procedures and order management.
• Hands-on experience with EDI systems and vendor portals.

Responsibilities

• Process and manage both EDI and non-EDI customer orders.
• Collaborate with Sales and other departments to address inquiries.
• Coordinate shipping logistics and generate appropriate documentation.

Skills

Logistics experience

EDI systems knowledge

Microsoft Office proficiency

Problem-solving skills

Communication skills

Organizational skills

Tools

BlueCherry

Job description

Family-owned since 1953, Lamour Inc. has earned a reputation for being the best choice in socks, performance apparel, hosiery and lingerie. In fact, we're among the world's top 5 players in activewear basics, the world's leading manufacturer of seamless garments, and one of Canada's leading sock manufacturers.

As a one-stop shop, we work innovatively and passionately to deliver exceptional quality and value to a diverse international customer base. It's our focus on performance fabric technology and product innovation, investment in manufacturing excellence, speed-to-market and supply chain execution that enables us to build meaningful, strong and sustainable retail partnerships across multiple trade channels.

What We're Looking For

As an Outbound Logistics & Data Support Coordinator, you'll play a key role in ensuring our customer orders are managed smoothly from start to finish. You'll be responsible for handling both EDI and non-EDI orders, resolving issues as they arise, and keeping everything on track.

Responsibilities

• Process and manage both EDI and non-EDI customer orders with accuracy and speed
• Review purchase orders and ensure all details (pricing, quantities, delivery dates, labels) are correct
• Perform data entry of customer orders, and verify order details for accuracy, collaborate with other departments to address inquiries promptly
• Collaborate closely with Sales, Credit, Traffic, and Warehouse teams to resolve issues and keep orders moving
• Work with EDI transaction sets and vendor portals to ensure compliance and smooth processing
• Monitor inventory, adjust allocations, and generate pick tickets to support timely order fulfillment
• Coordinate shipping logistics, from routing and carrier appointments to delivery confirmations
• Generate invoices, ASNs, and shipment documentation to ensure seamless invoicing and tracking
• Investigate chargebacks, delivery issues, or discrepancies, keeping stakeholders informed at every step

Requirements

• 3+ years of experience in logistics, supply chain, or a related role
• Strong knowledge of outbound logistics procedures and order managementHands-on experience with EDI systems, vendor portals, and related transaction sets
• Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/PLM systems (BlueCherry experience is a plus)
• Excellent problem-solving skills with the ability to troubleshoot issues quickly and effectively
• Strong organizational and time management skills with a high level of accuracy and attention to detail
• Analytical mindset with the ability to interpret reports, track inventory, and recommend adjustments
• Clear and professional communication skills (both written and verbal), able to collaborate across departments and with external partners
• Experience coordinating with carriers, warehouses, and third-party logistics providers
• Ability to work independently and manage multiple priorities in a fast-paced environment
• A proactive team player who thrives in a collaborative environment and takes initiative

Benefits

• 100% free public transit - Your commute is on us!
• Flex hours - Enjoy 12 flex days per year to work from home
• Free breakfast on Fridays - Start your last workday of the week with something tasty on us!
• Early Fridays - Wrap up at 4:00 PM... or 1:30PM in the summer!
• A gift card on your birthday - happy birthday from us to you!
• Summer rooftop terrace vibes - Work breaks with a view
• 5 à 7 summer hangout - Chill out at Esplanade Louvain, an outdoor space with gardens and music right next door
• Team events & celebrations - Big thanks to our social committee for keeping the fun going!
• On-site free gym access - Includes weight room, yoga, bootcamp, and Zumba classes
• Indoor bike parking - Ride worry-free, rain or shine
• Health & Dental - Insurance? We got you covered!