Optical Store Manager: Lead, Train & Delight Customers

Factory Optical and Optiks International; City of Lloydminster; On-site; CAD 125,000 - 150,000; Full time

Job summary

A retail optical shop in Lloydminster is seeking a passionate Store Manager to enhance customer experiences and lead a team. This full-time role involves fostering collaboration, delivering legendary customer service, and achieving store goals. Ideal candidates will have at least two years in customer service, with additional leadership experience preferred. You'll enjoy a comprehensive rewards package and a culture that encourages growth and learning. Join us in making a meaningful impact in the community.

Benefits

Comprehensive total rewards package

Competitive wage and benefits

Ongoing training and development opportunities

Qualifications

• Minimum two years experience in a customer service focused retail environment.
• Minimum one year experience in a coaching or leadership role.
• Experience in an optical environment is an asset.
• Excellent oral and written communication skills.
• Ability to adapt to changing priorities.

Responsibilities

• Foster collaboration among staff.
• Train and coach employees.
• Deliver exceptional customer service.
• Set and achieve revenue goals.
• Manage daily store operations.

Skills

Customer service

Team management

Communication

Organizational skills

Problem-solving

Tools

Microsoft Office

Job description

A retail optical shop in Lloydminster is seeking a passionate Store Manager to enhance customer experiences and lead a team. This full-time role involves fostering collaboration, delivering legendary customer service, and achieving store goals. Ideal candidates will have at least two years in customer service, with additional leadership experience preferred. You'll enjoy a comprehensive rewards package and a culture that encourages growth and learning. Join us in making a meaningful impact in the community.