Operations Manager

British Swim School of Northwest Detroit; West Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community-focused swim school located in Metro Vancouver is seeking a full-time Operations Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will manage hiring, training, and budget responsibilities while promoting water safety in the community. You will enjoy a supportive environment and have opportunities for growth and specialized training. Compensation ranges from $28.00 to $45.00 per hour, along with various benefits including paid training and annual PTO.

Benefits

Paid training

Birthday off and paid

Possible annual PTO and medical benefits

Opportunities for bonuses

Qualifications

• 1+ years of management experience required.
• Responsible and professional demeanor is necessary.
• Certifications (Lifeguarding/First Aid/CPR/AED) helpful or can be obtained during training.

Responsibilities

• Oversee day-to-day operations of the business.
• Hire, train, and manage employees.
• Educate and promote services to customers.
• Develop and implement class schedules.
• Manage inventory and monitor equipment.

Skills

Excellent communication

Customer service

Organizational skills

Proficient in Microsoft Office

Education

Bachelor’s degree in business administration or related field

Job description

A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.

Compensation and Benefits (dependent on the franchise owner)

• Pay starts at $28__, based on experience and with possible opportunities for bonuses.
• Paid training.
• Birthday off and paid.
• Possible annual PTO and medical benefits.
• Opportunity to make a difference within your community!

Compensation: $28.00 - $45.00 per hour

The Position

The Operations Manager oversees the “day-to-day" of the business, including interacting with customers, staff, and pool partners. The Operations Manager is fiscally responsible for all aspects of the business – managing the budget, payroll, vendor payments, and daily expenses.

This is a full-time position reporting to the Franchise Owner.

Your Typical Responsibilities

• Hire, train, and manage employees.
• Educate and promote services to our customers.
• Develop and implement class schedules.
• Manage inventory and monitor equipment.
• Develop and adhere to the annual budget.

Minimum Qualifications

• Excellent communication, customer service, and organizational skills.
• Proficient in Microsoft Office products.
• Have a responsible and professional demeanor.
• 1+ years of management experience.

Preferred Qualifications

• Lifeguarding/First Aid/CPR/AED Certification(s), may also be obtained during training.
• Bachelor’s degree in business administration, project management, finance, recreation, accounting or applicable experience.

Working at British Swim School

As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

Mission

Our mission is “To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.”

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.