OpenText Developer & Support Analyst

Global Technical Talent; Regina; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian power supplier is seeking an OpenText Developer and Support Analyst to configure and support OpenText applications. The role involves developing technical documentation, maintaining application configurations, and ensuring operational readiness. The ideal candidate should possess a degree in Computer Science or a related field, along with formal OpenText training. This is a hybrid contract position expected to last 12 months, with a focus on delivering reliable and sustainable power solutions.

Qualifications

• Degree in Computer Science or related field or equivalent experience.
• Formal OpenText training in Content Server and AppWorks.
• Strong technical documentation and support capabilities.

Responsibilities

• Configure and support OpenText applications and environments.
• Develop application configurations and maintain documentation.
• Create operational and deployment guides.

Skills

OpenText Content Server

OpenText AppWorks

Technical Documentation

Application Support

Education

Degree in Computer Science, Software Engineering, Information Systems

Job description

Overview

Primary Job Title: OpenText Developer and Support Analyst

Alternate / Related Job Titles:

• OpenText Content Server Developer
• OpenText Application Support Analyst
• Enterprise Content Management (ECM) Developer
• OpenText AppWorks Developer

Location & Onsite Flexibility: Regina, SK

Hybrid Contract Details

• Position Type: Contract
• Contract Duration: 12 months
• Start: As Soon As Possible
• Pay Rate: Not provided

Job Summary

The OpenText Developer and Support Analyst is responsible for configuring, supporting, and documenting OpenText enterprise content management solutions. This role supports application development, administration, and operational readiness while ensuring systems are well-documented, maintainable, and aligned with organizational standards. The position requires hands-on expertise with OpenText Content Server and AppWorks, along with strong technical documentation and support capabilities.

Mandatory Qualifications

• Degree in Computer Science, Software Engineering, Information Systems, or a related discipline
  • OR an equivalent combination of education and experience
• Formal OpenText training, including:
  • OpenText Content Server Developer/Administrator training
  • OpenText AppWorks Developer/Administrator training

Key Responsibilities

• Configure and support OpenText applications and environments
• Develop and maintain application configurations
• Create and update technical documentation, including:
  • Technical specifications and design documents
  • Operational guides
  • Installation, upgrade, and deployment guides
  • System reports
  • Disaster recovery procedures
• Develop and maintain Knowledge Base Articles (KBAs) covering common issues, FAQs, how-to guidance, and workarounds
• Support application upgrades, deployments, and operational readiness
• Collaborate with stakeholders to ensure documentation accuracy and system reliability

Deliverables

• Application configurations
• Technical specifications and design documentation
• Operational, installation, upgrade, and deployment guides
• System reports
• Disaster recovery documentation
• Knowledge Base Articles (KBAs)

About the Company

A leading Canadian power supplier, operating one of the country’s largest electrical grids. The organization is committed to delivering reliable, sustainable, and cost-effective power while enabling customers to manage energy usage through modern digital services. The company actively supports gender diversity in the skilled trades and inclusive workplaces.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company based in Alaska. GTT values diverse and inclusive workplaces and partners with Fortune 500 organizations across utilities, technology, financial services, life sciences, and retail throughout the U.S. and Canada.

Job Number: 26-01122

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