On-site Member & Client Experience Advisor (Temp)

Desjardins Group; Eastern Ontario; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

4 weeks vacation

Defined benefit pension

Group insurance

Job summary

Desjardins Group seeks a temporary member/client advisory agent for five months, offering on-site, full-time work in Ontario. You will assist members with transactions, promote Desjardins products, and provide high-quality service while ensuring security and compliance.

Fluency in French and English is required to communicate with clients and partners. The role emphasizes delivering personalized solutions, addressing fraud, and contributing to business development within digital tools and

Qualifications

• High school diploma or equivalent.
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Responsibilities

• Assist members and clients with transactions and questions to improve satisfaction.
• Support business development and maintain relationships through service delivery.
• Help members and clients with fraud or irregularities and refer to partners.
• Stay updated on standards, products and services in the field.
• Adhere to compliance, security and internal controls.

Skills

Bilingual EN/FR

Tech savvy

Customer focus

Data entry

Security awareness

Education

High school diploma

Job description

Desjardins Group seeks a temporary member/client advisory agent for five months, offering on-site, full-time work in Ontario. You will assist members with transactions, promote Desjardins products, and provide high-quality service while ensuring security and compliance.

Fluency in French and English is required to communicate with clients and partners. The role emphasizes delivering personalized solutions, addressing fraud, and contributing to business development within digital tools and