Temporary Client Experience Advisor — Banking & Digital Tools

Relevance; Saguenay; On-site; CAD 38,000 - 48,000; Full time

Job summary

Desjardins in Canada is seeking a temporary 6-month on-call Member/Client Sales and Service Advisor to join our on-site team. The role focuses on welcoming members, listening to their needs, guiding banking transactions, and promoting Desjardins products and digital tools.

You'll help with fraud support, stay current with products, uphold security standards, and build relationships to support business. Requires at least two years of experience, a high school diploma, and fluency in French.

Qualifications

• High school diploma in a related field.
• Minimum of two years of relevant experience.
• Knowledge of French is required.
• Knowledge of service standards.

Responsibilities

• Help members with banking transactions and explain existing applications and digital tools.
• Promote Desjardins products and services and available distribution channels.
• Identify business opportunities and refer members to colleagues for specialized needs.
• Stay updated on the latest standards, products and services in your field.
• Uphold compliance, security and risk management standards.

Skills

Customer focus

Effective communication

Tech savvy

French language

Banking customer service

Education

High school diploma

Job description

Desjardins in Canada is seeking a temporary 6-month on-call Member/Client Sales and Service Advisor to join our on-site team. The role focuses on welcoming members, listening to their needs, guiding banking transactions, and promoting Desjardins products and digital tools.

You'll help with fraud support, stay current with products, uphold security standards, and build relationships to support business. Requires at least two years of experience, a high school diploma, and fluency in French.