On-Site IT Consultant for MSP & Network Solutions

Intelica Solutions Inc.; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading IT services firm in Calgary is seeking an IT Consultant / MSP Help Desk for full-time, on-site support. You will diagnose and resolve technical issues, maintain systems, and ensure optimal performance. The ideal candidate has up to 4 years of IT support experience, strong analytical skills, and a commitment to excellent customer service. Applicants must have a relevant diploma or degree, and be legally eligible to work in Canada.

Qualifications

• 0–4 years of experience in IT support or related fields.
• Familiarity with LAN/WAN infrastructure and firewalls.
• Legally eligible to work in Canada.

Responsibilities

• Diagnose and resolve hardware and software issues.
• Provide remote and on-site technical support.
• Monitor and maintain network and server infrastructure.

Skills

IT support

Analytical skills

Troubleshooting

Customer service

Communication skills

Education

Diploma or Degree in Information Technology

Tools

Windows OS

Windows Server

VPNs

AWS

Azure

Job description

A leading IT services firm in Calgary is seeking an IT Consultant / MSP Help Desk for full-time, on-site support. You will diagnose and resolve technical issues, maintain systems, and ensure optimal performance. The ideal candidate has up to 4 years of IT support experience, strong analytical skills, and a commitment to excellent customer service. Applicants must have a relevant diploma or degree, and be legally eligible to work in Canada.