Office Administrator - Sunset Ridge Dental

Dentalcorp Canada; Town of Cochrane; On-site; CAD 40,000 - 55,000; Full time

Job summary

A well-established dental practice in Cochrane, AB, is seeking an administrative professional to greet patients, manage appointments, and maintain patient records. The ideal candidate has a minimum of one year of administration experience, ideally within a clinical setting. Join a supportive team committed to community and patient care, with competitive compensation and various benefits, including career development opportunities.

Benefits

Competitive compensation

Corporate gym membership

Employee and Family Assistance Program

Career development opportunities

Work-life balance

Access to modern technology

Qualifications

• Minimum 1 year of administration experience.
• Clinical background and experience with dental software programs considered an asset.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression.
• Optimize the appointment schedule with limited gaps.
• Manage reminder system and maintain patient database.
• Handle patient calls and inquiries regarding appointments.
• Process referral letters and manage all patient records.

Skills

Administration experience

Customer service

Dental software programs

Job description

Overview

Sunset Ridge Dental is a well-established practice located in beautiful Cochrane, AB. We are a clinic that puts dentistry, family and community first – these three values make up the core of our practice and each of our dedicated dental professionals is committed to these values!

We pride ourselves on providing quality dental care and 5 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to advanced treatment technologies and training & development, and support.

Schedule

Tuesday 7:30am-4:30pm; Wednesday 12:00pm-8:00pm; Thursday 12:00pm-8:00pm; Friday 7:30am-4:30pm; 1-2 Saturdays per month from 8:30am-3:30pm

Benefits of Joining Our Team

• Competitive compensation.
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services.
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education.
• Attend social and CE events to network with dental professionals in your community.
• Work-life balance and flexibility.
• Access to modernized technology to provide optimal oral care to patients.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression for them.
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps.
• Effectively manage recall system and accurately maintain patient database.
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts.

About You

• Minimum 1 year of administration experience.
• Clinical background and experience with dental software programs considered an asset.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.