Office Administrator #8858

Employment Help Centre; Beamsville; On-site; CAD 60,000 - 80,000; Part time

Job summary

A local healthcare clinic in Beamsville is seeking a part-time Office Administrator. The role involves patient interaction, appointment scheduling, and managing records. Ideal candidates will have administrative experience and strong communication skills. This position is approximately 10-15 hours a week, with a focus on providing exceptional client service.

Qualifications

• Previous administrative office experience is an asset.
• Able to effectively communicate over the phone.
• Provides exceptional client services.

Responsibilities

• Welcoming patients.
• Scheduling appointments and check-ups.
• Answering phone calls and messages.

Skills

Client service

Communication

Microsoft Office proficiency

Attention to detail

Organization skills

Job description

Overview

At Premium Hearing Clinic, we are focused on identifying, educating and assisting persons who are affected by hearing loss. We are looking to hire an Office Administrator for our busy Beamsville location. This part time position offers 10 -15 hours a week.

Responsibilities

• Welcoming patients
• Scheduling appointments, annual check-ups
• Answering incoming phone calls, check phone messages
• Physician correspondence via sending over fax report
• Answering general patient questions pertaining to hearing aids, ear wax removal, batteries
• Manage data entry and other record keeping tasks
• Collecting and posting payments
• Check-in and check out processes, creating invoices through the software and taking payments from patients
• Receiving hearing aids orders in system with serial numbers, warranty dates
• Preparing and organizing patient files
• Performs other related duties as assigned
• Maintain office environment; light cleaning (vacuuming and wiping down phones, counters)

Qualifications

• Previous administrative office experience, an asset
• Able to effectively communicate over the phone
• Proficient in Microsoft Office
• Excellent communication and organization skills
• Provides exceptional client services
• Accurately enter product serial numbers into software
• Attention to detail when maintaining client accounts and outstanding payments
• Contributes strategies for delivering excellent client services

Location and Hours

We are open for in-person services by appointment. Monday – Friday | 8:30am – 4:30pm

Beamsville and other locations: 905-563-9675

Contact and Accessibility

Grimsby: 905-309-9675

Smithville: Village Square Plaza, 249 St. Catharine St., Smithville, ON 905-957-9675

Notice

In light of the ongoing concerns related to COVID-19, we continue to update and adjust services to minimize person-to-person contact and ensure visitors feel safe. Please do not enter our offices if you are feeling unwell or displaying symptoms of COVID-19.

This Employment Ontario service is funded by the Ontario government. The views expressed on this website are the views of the Employment Help Centre and do not necessarily reflect those of the Ministry.