Monitor / Aide

First Student; Surrey; On-site; CAD 30,000 - 40,000; Full time

Job summary

A transportation service provider in Surrey, Canada, is looking for a Monitor / Aide to provide operational oversight and assist drivers. The ideal candidate should have good verbal communication skills, attention to detail, and be available for early morning shifts. Responsibilities include monitoring passenger welfare, assisting in bus inspections, and ensuring safe loading and unloading of students. This position offers a secure and rewarding working environment.

Qualifications

• Availability for early morning shifts.
• Must possess good judgment and problem-solving abilities.
• Strong communication skills are essential.

Responsibilities

• Monitor welfare of passengers during routes.
• Assist with pre-trip and post-trip inspections.
• Communicate effectively with drivers and school personnel.
• Conduct emergency evacuations and assist with loading/unloading of passengers.

Skills

Good verbal communication skills

Attention to detail

Judgement / problem solving skills

Ability to manage high degrees of stress

Job description

Overview

First Student is a family of 60,000+ employees dedicated to safely transporting students and passengers. Our brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. We focus on safety and innovation, delivering advanced training and technology in the transportation industry.

Position: Monitor / Aide

Overview: The Monitor / Aide provides operational oversight, day-to-day management, and assists drivers in the safe operation of routes, reflecting First Student’s commitment to safety and customer service.

Monitor / Aide Responsibilities

• Knows the route and remains alert to monitor the welfare of passengers while in route
• Communicates behavior problems and conditions of various stops with the driver
• Assists in pre-trip and post-trip inspections of the bus
• Assists students in the loading and unloading process
• Cooperates and communicates with school personnel, students, and parents
• Attends all safety and training meetings
• Conducts emergency evacuation from the bus, including use of exiting by emergency door
• Opens and closes service doors and moves up and down steps multiple times daily
• Cleans the inside of the bus
• Assists driver when necessary to safely direct the vehicle backwards

Monitor / Aide Required Experience and Skills

• Good verbal communication skills
• Attention to detail
• Early morning availability
• Judgement / problem solving skills
• Ability to manage high degrees of stress

First Student’s commitment to putting customers first, safety, and dependable transportation supports a secure and rewarding working environment. As a large company with 120,000 staff and over 2.5 billion customers worldwide, you’ll enjoy security, a bright future, and excellent training.

Apply today to join our team!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples, and members of a visible minority. First is an equal opportunity employer and we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know.