Mission Store Sales Lead — Elevate Customer Experience & Coaching

Knix; Calgary; On-site; CAD 30,000 - 60,000; Part time

Job summary

An innovative apparel brand in Calgary is seeking a Part-time Key Lead to ensure exceptional customer experiences in the store. The role involves engaging with customers, leading fittings, and mentoring Sales Associates. Ideal candidates have over 2 years of retail experience, possess a passion for customer service, and are excited to promote an inclusive environment. This position offers competitive pay, bonuses, and a solid benefits package including health coverage and employee discounts.

Benefits

Competitive Pay - Base Salary plus Monthly Bonus

Health benefits program starting on the first day

Parental Leave Top-Up Program

Inclusive work culture

Generous employee discounts

Career advancement opportunities

Qualifications

• 2+ years’ experience in a retail and/or customer service environment.
• Previous experience in a lead or senior role is preferred.
• Passion for creating exceptional customer experiences.

Responsibilities

• Create a comfortable and uplifting end-to-end experience for all Knix customers.
• Plan and execute store events to build community and drive sales.
• Actively listen to customer preferences and recommend products.

Skills

Customer engagement

Sales goals

Team collaboration

Problem-solving

Job description

An innovative apparel brand in Calgary is seeking a Part-time Key Lead to ensure exceptional customer experiences in the store. The role involves engaging with customers, leading fittings, and mentoring Sales Associates. Ideal candidates have over 2 years of retail experience, possess a passion for customer service, and are excited to promote an inclusive environment. This position offers competitive pay, bonuses, and a solid benefits package including health coverage and employee discounts.