Medical office assistant

Addiction Centre Toronto; Canada; On-site; CAD 32,000 - 42,000; Full time

Job summary

Addiction Centre Toronto in Canada is seeking an administrative support assistant to greet clients, provide basic information, and direct them to contacts or services. The role is on-site at our clinic and requires strong communication and organizational skills.

You will schedule appointments, maintain records, handle clerical tasks, and use electronic medical records and scheduling systems. No previous experience is required; training will be provided to ensure accurate and compassionate

Qualifications

• Secondary school graduation or equivalent experience.
• No prior experience required; training provided.
• Basic security clearance may be required.
• Proficiency with basic computer systems and data entry.

Responsibilities

• Greet clients and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Schedule and confirm appointments.
• Maintain work records and logs.
• Perform clerical duties such as filing and mail distribution.
• Answer telephone calls and relay messages.

Skills

Interpersonal skills

Oral communication

Written communication

Flexibility

Organized

Reliability

Team player

Education

Secondary school diploma

Tools

Electronic medical records

Electronic scheduler

MS Excel

MS Word

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• * Secondary (high) school graduation certificate
• * or equivalent experience

EXPERIENCE

No experience (will train)

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• * Health care institution, facility or clinic

RESPONSIBILITIES

TASKS

• * Greet people and direct them to contacts or service areas
• * Provide basic information to clients and the public
• * Obtain and process information required to provide customer service
• * Schedule and confirm appointments
• * Maintain work records and logs
• * Perform clerical duties, such as filing and sorting and distributing mail
• * Answer telephone and relay telephone calls and messages

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• * Electronic medical records
• * Electronic scheduler
• * MS Excel
• * MS Word

ADDITIONAL INFORMATION

SECURITY AND SAFETY

• * Basic security clearance

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• * Fast-paced environment
• * Work under pressure
• * Repetitive tasks
• * Attention to detail

PERSONAL SUITABILITY

• * Efficient interpersonal skills
• * Excellent oral communication
• * Excellent written communication
• * Flexibility
• * Organized
• * Reliability
• * Team player