Medical Laboratory Assistant - Pre-Analytics/ Specimen Management - Casual 2025-14936 (2025-14936)

Sunnybrook; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A medical facility in Toronto is seeking a Medical Laboratory Assistant to support laboratory operations. Key responsibilities include specimen handling, maintaining accurate patient records, and providing exceptional customer service. Candidates should possess a relevant Community College certification and MLPAO certification. Strong computer skills and attention to detail are essential.

Qualifications

• MLPAO certification is required.
• Proficiency in Microsoft Office is needed.
• Experience with laboratory information systems is preferred.

Responsibilities

• Handle and process specimens according to departmental procedures.
• Maintain accurate and confidential patient information.
• Provide customer service and support to various stakeholders.

Skills

Community College program for Medical Laboratory Assistant

MLPAO certification

CSMLS MLA certification

Knowledge of privacy regulations

Proficient in MS OFFICE - EXCEL, Word

Experience with Sunquest Laboratory Information System

Attention to detail

Excellent communication skills

Education

Successful completion of Medical Laboratory Assistant program

Job description

Overview

The Medical Laboratory Assistant plays an integral role in the laboratory by providing support services to ensure quality patient care. This includes the following:

• Specimen handling — receiving, sorting, centrifuging, aliquoting, labelling and distributing specimens to work stations


• Updating patient information, filing and retrieving records, verifying and registering patient demographics, answering phone calls


• Performing routine technical procedures


• Providing customer service assistance to address issues with patients, referring offices and internal departments


• Facilitating procurement of miscellaneous specimens


• Arranges for the transport of the specimens to the laboratory


• Maintains required inventory and forms, maintains work areas


• Practices in a safe manner, maintains a safe working environment and complies with IP&C policies


• Collects and documents workload statistics and files safety reports as required


• Collects and organizes documents as required


• Follows departmental procedures


• Participates in CQI initiatives and assists in training of staff


• Participates in On-call duties


• Performs other duties as required

Qualifications/Skills

• Successful completion of Community College program for Medical Laboratory Assistant


• (MLPAO (previously known as OSMT) certification required


• CSMLS MLA certification an asset


• TDG certification


• Knowledge of privacy regulations related to confidential information


• Proficient computer skills required including MS OFFICE-EXCEL, Word


• Knowledge of registration of microbiology samples preferred


• Lab automation experience preferred


• Knowledge of specimen and diagnostic terminology with accurate spelling


• Experience handling all specimen types demonstrating good laboratory practice


• Previous experience with Sunquest Laboratory Information System and electronic Positive Patient Identification (ePPID) such as Sunquest Collection Manager preferred


• Demonstrated exceptional attention to detail and accuracy.


• Ability to understand and apply information to new situations.


• Excellent communication, interpersonal and organizational skills


• Ability to multi-task, prioritize effectively in a fast paced environment and complete assigned tasks in a timely manner.


• Demonstrated ability to work effectively as a team member and adjust to varying work assignments as needed, or work independently, as required


• Demonstrated satisfactory work performance, punctuality and attendance records


• All applicants will be subject to a practical assessment.