Marketplace Management Program Manager

Turo; Toronto; On-site; CAD 80,000 - 95,000; Full time

Job summary

A leading car sharing marketplace is looking for a Program Manager to oversee regional strategies that enhance supply quality and market growth. This role combines analysis and cross-functional management to ensure marketplace success. Candidates should have significant experience in strategy or operations and strong analytical skills. The target salary range in Toronto is $80,000 - $95,000 CAD annually, along with equity and benefits. This is a hybrid position requiring in-office work three days a week.

Benefits

Competitive salary

Employer-paid medical, dental, and vision insurance

Retirement employer match

Learning & Development stipend

Turo travel credit

Cell phone and internet stipend

Paid time off

Paid holidays and volunteer time off

In-office lunch and snacks

Qualifications

• 6+ years in strategy, operations, consulting, or marketplace roles.
• Advanced analytical abilities with deep expertise in SQL and data visualization.
• Strong problem-solving skills.
• Ability to lead complex, cross-functional projects.

Responsibilities

• Shape and execute regional strategy in partnership with the Director.
• Monitor marketplace health across key Canadian markets.
• Independently scope, launch, and scale cross-functional initiatives.
• Build and maintain dashboards and reports.

Skills

Strategic thinking

Analytical abilities

Problem-solving

Communication skills

Curiosity and attention to detail

Tools

SQL

Spreadsheet modeling

Data visualization tools

AI tools like Gemini

Job description

About the team

Turo is redefining car rental, and we're seeking bold and entrepreneurial person to spearhead our growth. As a Program Manager, Marketplace Management, you will be the strategic and operational right hand to the Director, Marketplace Growth. You will play a critical role in shaping and executing regional strategies that drive supply quality, demand growth, and profitability across the country. This role blends rigorous analysis, creative problem-solving, and cross-functional coordination to ensure our regional marketplace thrives.

What you will do

• Shape and execute regional strategy in partnership with the Director, marketplace growth, by triangulating data, market knowledge, and internal signals.

• Monitor marketplace health across key Canadian markets, tracking and analyzing core metrics such as supply volume, pricing trends, fulfillment rates and profitability

• Define and structure complex problems, aligning stakeholders on challenges, trade-offs, risks, and solution paths.

• Independently scope, launch, and scale cross-functional initiatives that drive supply quality, host engagement, and market growth.

• Combine quantitative and qualitative inputs to create decision frameworks, investment recommendations, and scalable playbooks for host behavior.

• Identify emerging trends, growth opportunities, and risks, analyzing factors such as competitors, regulatory shifts, and evolving consumer behavior.

• Communicate with clarity and persuasion across regional and cross-functional stakeholders, keeping momentum and proactively resolving trade-offs

• Exercise sound judgment in ambiguous situations, escalating only when necessary.

• Build and maintain dashboards and reports to translate data into actionable insights and track project impact.

Your profile

• 6+ years in strategy, operations, consulting, or marketplace roles, preferably within a high-growth or tech-enabled environment.

• Advanced analytical abilities with deep expertise in SQL, spreadsheet modeling and data visualization.

• Adept at using AI tools like Gemini to automate tasks, analyze data, and generate strategic recommendations.

• Strong problem-solving skills, with the ability to structure complex issues into actionable components.

• Proven ability to lead complex, cross-functional projects to successful completion.

• Exceptional communication and influencing skills, with the ability to engage with senior stakeholders.

• Natural curiosity and a detail-oriented mindset; constantly looking for ways to improve and learn.

• A strategic thinker with a strong sense of ownership and autonomy

For this role, the target base salary range in Toronto is $80,000 - $95,000 CAD annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers.

#LI-EG1

#LI-Hybrid

Benefits

• Competitive salary, equity, benefits, and perks for all full-time employees

• Employer-paid medical, dental, and vision insurance (Country specific)

• Retirement employer match

• Learning & Development stipend to invest in your professional development

• Turo host matching program

• Turo travel credit

• Cell phone and internet stipend

• Paid time off to relax and recharge

• Paid holidays, volunteer time off, and parental leave

• For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities

We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

About Turo

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at the URL listed on our site, and check out our blog, Field Notes.

Turo is an Equal Opportunity Employer. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. We will consider qualified applicants with criminal histories in a manner consistent with applicable laws. We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations.