Market Cashier/Server

Stone Creek Resorts Inc.; Canmore; On-site; CAD 35,000 - 45,000; Full time

Job summary

A prominent resort company in Canmore, Canada, seeks a Market Cashier/Server to provide exceptional customer service. In this role, you will process transactions and serve food and beverages, creating a welcoming experience for guests. Ideal candidates will have ProServe certification and experience in customer service. Enjoy benefits like discounted meals and accommodation. Join our dynamic team in a stunning location near Banff National Park.

Benefits

Discounted golf privileges

Staff accommodation on site for $23 per day

Engaging work environment

Qualifications

• Ability to lift up to 50lbs occasionally, 30lbs frequently, and 20lbs constantly.
• Previous experience in customer service, retail, or food & beverage preferred.
• Strong customer service, teamwork, and communication skills.

Responsibilities

• Greet and assist customers warmly.
• Process customer orders and payments accurately using the Point-of-Sale (POS) system.
• Serve food and beverages promptly and courteously.

Skills

Customer service

Teamwork

Communication

Education

ProServe certification

Job description

Market Cashier/Server - Silvertip

Are you passionate about providing exceptional customer service in a dynamic environment? Join our team as a Market Cashier/Server at Silvertip Resort, where you will engage with guests, process transactions, and enhance the overall experience for both on-course players and market customers.

About Stone Creek Resorts Inc.

Stone Creek Resorts Inc. is a well-established Alberta-based company, renowned for delivering exceptional hospitality and luxury lifestyle experiences. The company operates two world-class golf resorts: Silvertip Resort in Canmore, Alberta, and Eagle Ranch Resort in Invermere, British Columbia. In addition to its resort operations, Stone Creek is a leader in resort real estate development, with Silvertip Resort recognized as Canada\'s premier community for luxury resort real estate.

The Silvertip master plan features a diverse mix of luxury estate lots, condominium and multi-family units, and resort accommodations, with projected annual real estate sales of up to $100 million. Future developments at Silvertip include Silvertip Village, a state-of-the-art conference centre, a gondola, a Nordic spa and wellness center, and 850 staff housing units-further enhancing the resort\'s position as a world-class destination.

Silvertip Resort occupies an unparalleled location in the heart of the Canadian Rockies. For over 20 years, we have been dedicated to providing world-class guest experiences, including our renowned championship 18-hole golf course, while maintaining a strong commitment to preserving the surrounding natural environment. Silvertip is more than just a resort; it is an extraordinary experience where nature and luxury seamlessly blend, creating unforgettable memories for all who visit.

Position Summary

As a Market Cashier/Server, you will be a key member of our Food & Beverage team, ensuring a welcoming and efficient experience for guests. This role involves processing transactions, taking food and beverage orders, and maintaining a clean and organized work environment. You will also support operations at Bunkers, our on-course shop, ensuring golfers have access to snacks and refreshments while enjoying their game.

Why Silvertip Resort

• Discounted: golf privileges, staff meals, restaurant meals, grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort.
• Staff Accommodation on site. $23 per day.
• Our people experience working at a world-class Golf resort.
• We offer a diverse and engaging work environment in a unique location.
• Close to many outdoor adventures - Banff National Park, Kootenay National Park, Sunshine Resort, Lake Louise Resort, Kicking Horse Mountain Resort, etc.

Key Responsibilities

• Greet and assist customers warmly, creating a welcoming environment that encourages repeat visits.
• Process customer orders and payments accurately using the Point-of-Sale (POS) system.
• Serve food and beverages promptly and courteously, adhering to service standards.
• Adhere to ProServe standards and all local alcohol service regulations, verifying identification and ensuring responsible service.
• Provide attentive service at Bunkers, ensuring golfers have access to refreshments.
• Maintain cleanliness and organization in both the market and Bunkers, following health and safety regulations.
• Conduct inventory counts and assist with restocking shelves and rotating products.
• Routinely check product use-by dates, removing expired items and reporting discrepancies.
• Address guest inquiries and concerns professionally, escalating issues when necessary.
• Collaborate with kitchen staff and fellow team members to ensure smooth operations.
• Inform guests about daily specials and promotions, encouraging sales.
• Follow shift instructions, including cleaning, table setting, and collecting materials from other departments.
• Assist in other areas of the Resort as needed.
• Reconcile transaction lists from credit card machines with POS records.
• Prepare deposit envelopes, record deposit amounts, and complete safe depository procedures.
• Document and report incidents or accidents that occur during service.

Requirements

• Eligible to work in Canada.
• ProServe certification required (or willingness to obtain).
• Ability to lift up to 50lbs occasionally, 30lbs frequently, and 20lbs constantly.
• Previous experience in customer service, retail, or food & beverage preferred.
• Strong customer service, teamwork, and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Comfortable working in a variety of indoor and outdoor conditions.

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.