Manager, Strategy & Operating Group Communications

Scotiabank; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading bank in the Americas is seeking a Manager for Strategy & Operating Group Communications in Toronto. In this role, you will develop and manage internal and external communication strategies, collaborate with executive leaders, and ensure effective media relations. The ideal candidate has over five years of experience, exceptional writing skills, and is comfortable in a dynamic work environment. This hybrid position requires three days in the office per week with additional presence for events and urgent tasks.

Qualifications

• Minimum five (5) years of communications experience, preferably in an agency or large multinational environment.
• Proven ability to manage inbound media requests and develop communication briefs.

Responsibilities

• Produces and executes internal and external communications for executives.
• Develops strategic communication tactics for marketing initiatives.
• Manages public relations agency partners in communications campaigns.

Skills

Superior written and oral presentation skills

Strong organizational and project management skills

Ability to balance multiple priorities

Proven ability to build trusted business relationships

Demonstrated media relations experience

Comfort in fast-paced environments

Flexibility and willingness to take on tasks

Education

Post-secondary degree in communications or journalism

Tools

Viva Engage

SharePoint

Cision

Job description

Title: Manager, Strategy & Operating Group Communications

Requisition ID: 243804

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

As a member of the Global Corporate Affairs team, the Manager, Strategy and Operating Group Communications, supports in producing internal and external communications for the Strategy and Operating Group (S&O), which consists of Global Corporate Affairs, Global Marketing, Strategy, Customer Insights, Data & Analytics, and Global Operations. The role will also plan, develop, and deliver effective communications strategies to build awareness of the Bank’s marketing and global sponsorship initiatives, including managing related issues. This position reports to the Director, Strategy and Operating Group Communications and is an individual contributor. The ideal candidate will be a strong writer and project manager and have extensive media relations expertise. This individual be required to collaborate with partners across the Bank to enhance communications of S&O initiatives for a range of internal and external audiences.

Is this role right for you? In this role you will:

• Produces, coordinates and executes on various internal and external communications for S&O executives including announcements, events, presentations, videos, and social content
• Develops and executes internal and external communications strategies and tactics to elevate key Enterprise Marketing and Sponsorship initiatives
• Supports external communication efforts for S&O overall, including managing inbound media requests, obtaining approvals, developing briefs and supporting with proactive media relations
• Manages public relations agency partners in their planning and execution of key communications campaigns
• Monitors for and supports in managing contentious reputational issues
• Supports with the organization of the S&O Communications team, while working collaboratively with cross-enterprise teams and departments to execute on key communications projects

Necessary Skills & Experience

• Superior written and oral presentation skills
• Strong organizational and project management skills, with meticulous attention to detail
• Ability to balance multiple priorities and work well independently
• Proven ability to build and maintain trusted business relationships, including with senior-level leaders and executives
• Demonstrated media relations and issues management experience
• Comfort working in a fast-paced and deadline-driven environment, with an ability to remain calm under pressure
• Familiarity with tools such as Viva Engage, SharePoint, and Cision is considered an asset
• Fluency in a second language (Spanish / French) is an asset
• Demonstrated flexibility and willingness to take on tasks outside of core responsibilities
• A commitment to curiosity, and professional and personal growth

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• Post‑secondary degree in communications, journalism or equivalent experience.
• Minimum five (5) years of communications experience, preferably gained in an agency or large multinational environment

Working Conditions

• Work is in an unassigned, highly mobile environment; non-standard hours are a common occurrence.
• This is a hybrid role, requiring three days per week in the office (Toronto) and additional in-office presence as needed for events, meetings, or urgent priorities.

Location(s): Canada – Ontario – Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.