Manager, Residential Operations

Greenwin Inc.; Burlington; On-site; CAD 80,000 - 85,000; Full time

Job summary

A property management company in Burlington, Ontario, seeks an experienced Manager, Residential Operations. This role involves overseeing a diverse portfolio of residential properties, ensuring operational excellence, and enhancing tenant satisfaction. The ideal candidate has at least 5 years in property management and is proficient in Yardi and Microsoft Office Suite. A competitive salary of $80,000 - $85,000 per year, alongside additional benefits, is offered. Join us to positively impact residential communities.

Benefits

Monthly car allowance

Qualifications

• Minimum 5 years of experience in residential property management, including leadership in a multi-site environment.
• Strong working knowledge of the Residential Tenancies Act and municipal legislation.
• CPM, IHM, or similar professional designation considered an asset.

Responsibilities

• Manage daily site operations, inspections, and capital improvement projects.
• Oversee rent collection, budget management, variance analysis, and reporting.
• Lead on-site teams and external service providers for quality operations.

Skills

Leadership in property management

Communication

Conflict resolution

Vendor coordination

Organizational skills

Education

Certificate or degree in Business Administration, Real Estate, Finance, or related field

Tools

Yardi

Microsoft Office Suite

Job description

Summary: Are you a results-driven property management professional who thrives in a leadership role and wants to make a meaningful impact on residential communities? We’re looking for an experienced Manager, Residential Operations to oversee a dynamic portfolio of residential properties, ensuring operational excellence, high tenant satisfaction, and strong financial outcomes. This is a unique opportunity to make a tangible impact—enhancing living experiences while ensuring each asset performs at its highest potential.

Salary: $80,000 - $85,000 per year, plus a monthly car allowance

What you’ll get to do:

Operational Leadership

• Manage daily site operations, inspections, and capital improvement projects; uphold high standards across all common areas and building systems.
• Build lasting resident relationships by addressing concerns, ensuring service excellence, and supporting long-term retention.
• Oversee rent collection, budget management, variance analysis, and reporting; support leasing efforts to drive occupancy and ROI.
• Lead on-site teams and external service providers to ensure timely, quality service and cost-effective operations.

Compliance & Risk Management

• Ensure full regulatory compliance with applicable legislation, including the Residential Tenancies Act; maintain detailed documentation and proactively manage risk.
• Leverage new tools, technologies, and practices to improve property performance and uncover cost‑saving opportunities.

Stakeholder Engagement

• Communicate regularly with leadership, provide reporting, and maintain strong relationships with internal and external stakeholders.

Who You Are

• Minimum 5 years of experience in residential property management, including leadership in a multi‑site environment
• Certificate or degree in Business Administration, Real Estate, Finance, or a related field
• CPM, IHM, or similar professional designation considered an asset
• Strong working knowledge of the Residential Tenancies Act and municipal legislation
• Proficient in Yardi and Microsoft Office Suite
• Proven leadership, people management, and vendor coordination skills
• Excellent communication, diplomacy, and conflict‑resolution abilities
• Highly organized, adaptable, and resourceful, with a commitment to continuous improvement
• Valid driver’s license and reliable transportation

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting [e-mail]. We encourage all qualified candidates to apply.