Manager- Products & Services

Intello Technologies Inc.; Toronto; Hybrid; CAD 102,000 - 152,000; Full time

Job summary

A leading technology firm in Toronto is seeking a Manager, Strategy Development and Governance to shape the future of Canadian businesses. The ideal candidate will have 7+ years of experience with strong business acumen and analytical skills. Key responsibilities include driving strategic reviews, overseeing financial plans, and collaborating with cross-functional teams. This role offers a competitive salary range of $102,000 to $152,000, plus a 20% performance bonus and a comprehensive benefits package.

Benefits

Comprehensive total rewards package

Flexibility to work in-office or virtually

Company matched pension and share purchase programs

Qualifications

• 7+ years of relevant professional experience, ideally with 2-3 years in team management.
• Experience in consulting, corporate strategy, or Finance/FP&A.

Responsibilities

• Oversee annual and long-term financial and KPI plans.
• Support strategy reviews and presentations for senior leaders.
• Cultivate relationships with key cross-functional stakeholders.

Skills

Business acumen

Analytical skills

Problem-solving mindset

Self-starter

Comfort with ambiguity

Education

University degree

Tools

Excel

Google Sheets

Job description

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Manager, Strategy Development and Governance

Our team and what we’ll accomplish together

The Small and Medium Business (SMB) team of TELUS is dynamic, entrepreneurial, and highly engaged. Our SMB Strategy team plays a critical role in defining, refining, articulating, and tracking our overall strategic direction and priorities. As part of our team, you'll have a direct hand in shaping the future of Canadian business by empowering the entrepreneurs and innovators who are the heartbeat of our economy. If you're passionate about strategy and want to make a tangible impact on the success of Canadian businesses, this role is for you.

Our high-performance team culture is curious, analytical, inclusive, entrepreneurial, and authentic. We believe that you’ll find our high-performance culture personally fulfilling and professionally rewarding.

What you’ll do

As the Manager, SMB Business Strategy Development and Governance, you’ll be at the forefront of shaping our future. You will support your team in tackling complex strategic questions, leveraging deep insights from their modeling and research to develop compelling recommendations for executive leadership. This means you’ll be driving detailed analyses, honing your strategic storytelling, and gaining direct exposure to our senior leadership team. You’ll also be instrumental in pioneering exciting new strategic visions across our business.

Reporting directly to the Director, SMB Business Strategy Development, your key responsibilities will include:

• Supporting the strategic planning cycle: Oversee the development of annual and long-term financial and KPI plans, and rigorously monitor performance against these critical targets
• Driving strategic reviews: Support strategy reviews and presentations for senior leaders
• Supporting executive performance: Develop and deliver essential Board Advance support and materials
• Leading and coaching: Guide, mentor, and coach your direct team members, fostering a high-performance, high-engagement strategic planning environment
• Driving market intelligence: Proactively investigate shifts in underlying business performance and key market trends, with a specific focus on assessing how global and domestic peers are going to market in the SMB space and articulating their value propositions
• Driving strategic recommendations: Develop sophisticated scenario-based analyses and present clear, actionable strategic recommendations to the team
• Ensuring stakeholder collaboration: Cultivate strong relationships and collaborate effectively with key cross-functional stakeholders to align on strategic initiatives

Qualifications

What you bring

• Exceptional business acumen: A proven ability to synthesize complex data and operating results into clear, actionable insights and strategic narratives
• Advanced analytical skills: High proficiency in business and financial analysis, with deep expertise in Excel and Google Sheets
• Problem-solving mindset: Self-directed with a hypothesis-based approach to identifying and solving complex business challenges
• Self-starter with a bias for action: Can take an initial ask with limited context and offline updates and drive it forward using historical files and example
• Comfort with ambiguity: Thrives in a fast-paced environment where priorities, asks, and context can change rapidly
• Relevant experience: A background in consulting, corporate strategy, or Finance/FP&A, demonstrating experience in strategic planning and financial modeling
• Academic foundation: A university degree combined with 7+ years of relevant professional experience, ideally with 2-3 years in a team management capacity

Great to have

• Experience within the Telecommunications industry

Salary Range: $102,000-$152,000

Performance Bonus or Sales Incentive Plan: 20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.