Manager Benefits

King's Daughters Medical Center; Russell; On-site; CAD 80,000 - 110,000; Full time

Job summary

A healthcare organization in Ontario, Canada, is seeking a seasoned Benefits Manager to oversee the design and administration of comprehensive employee benefits programs. The role demands strong compliance knowledge, vendor negotiation skills, and a focus on employee well-being. The ideal candidate should have a bachelor's degree in human resources or business administration and 4–5 years of relevant experience. This position requires collaboration with HR and other departments to ensure alignment with organizational objectives and effective talent management.

Qualifications

• 4–5 years of experience in human resources or business administration.
• Understanding of health and retirement program regulations.
• Proven experience with benefits enrollment and employee communication.

Responsibilities

• Lead design and administration of benefits programs.
• Ensure compliance with legal and regulatory requirements.
• Manage vendor relationships and contract negotiations.
• Guide and develop benefits team for effective program execution.

Skills

Benefits program management

Compliance knowledge

Vendor negotiation

Analytical skills

Education

Bachelor’s degree in human resources or related field

Job description

JOB SUMMARY

• Responsible for managing and overseeing the design and administration of comprehensive employee benefits programs to support workforce well‑being and organizational objectives. Ensures compliance with regulatory requirements and organizational policies. Coordinates total rewards benchmarking and benefits strategy with stakeholders. Oversees health and group benefits design, retirement program development, and wellness initiatives. Leads strategic carrier management, vendor negotiations, and reporting while developing a high‑performing benefits team. Optimizes plan design, cost‑effectiveness, and employee experience, through market analysis, employee feedback, and alignment with organizational strategy.

DUTIES & ESSENTIAL FUNCTIONS

• Overall performance rating of below indicated essential job duties:
• Leads the design, administration, and continuous improvement of health, group, retirement, wellness, and ancillary benefits programs, ensuring alignment with organizational strategy and workforce needs.
• Directs total rewards benchmarking and market analysis, translating insights into actionable recommendations for competitive and cost-effective benefits offerings.
• Ensures compliance with legal and regulatory requirements through oversight of processes, policies, and team training.
• Oversees the planning and execution of benefits enrollment, communication, and education initiatives, delegating responsibilities and ensuring consistency and quality.
• Manages strategic carrier relationships, RFPs, and contract negotiations.
• Guides the development and enhancement of retirement and wellness program offerings, leveraging data, employee feedback, and industry trends.
• Serves as a senior advisor to employees, HR, and business leaders on complex benefits issues, policy interpretation, and strategic options.
• Synthesizes and presents benefits reports, analytics, and recommendations to leadership, enabling data‑driven decision making.
• Collaborates cross‑functionally with HR, Finance, and across Total Rewards partners to ensure benefits programs support talent acquisition, retention, and overall rewards strategy.
• Manages, coaches, and develops the benefits team by providing strategic direction, coaching, and professional development opportunities to ensure effective program administration, regulatory compliance, and continuous improvement in employee benefits offerings aligned with organizational objectives.
• Performs other duties as assigned.

EDUCATION, LICENSE / CERTIFICATION / OTHER REQUIREMENTS

• Minimum requirement:
  • Bachelor’s degree in human resources, business administration, or a related field
  • 4–5 years of experience in human resources, business administration, or a relevant area
  • An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part‑time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.
• Preferred qualifications:

WORKING ENVIRONMENT

• This job operates in a professional office environment routinely using standard office equipment such as computers.
• Occasionally requires travel to and from off‑site locations.
• The noise level in this position is usually low.

PHYSICAL DEMANDS

• Frequently required to maintain a stationary position behind a computer or while presenting to individuals or groups.
• Frequently required to move about throughout the Medical Center or while rounding.
• Constantly required to communicate with people electronically, telephonically and in‑person requiring talking and hearing.
• Constantly required to operate a computer and telephone.
• Constantly required to lift and/or move up to 15 pounds.
• Frequently required to lift and/or move up to 25 pounds.
• Occasionally required to lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.