Loyalty & Customer Insights Analytics Specialist

Ardene; Laval; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading retail company in Laval is seeking a Loyalty & Consumer Insights Analyst. This role requires strong SQL skills and experience in data manipulation to provide actionable customer insights. Candidates should have a strong analytical background and be bilingual in French and English. The position offers the opportunity to work in a dynamic and creative environment with a focus on employee wellbeing and growth.

Benefits

Career development opportunities

Employee wellbeing programs

Diversity and inclusion initiatives

Qualifications

• 2-5 years experience as an analyst with data extraction and insights.
• Experience with customer loyalty programs is an asset.
• Retail experience is a plus.

Responsibilities

• Extract and interpret data from databases using SQL.
• Provide actionable insights and report to internal stakeholders.
• Support with reporting and dashboard creation.

Skills

Strong SQL

Data manipulation

Bilingual (French and English)

Analytical skills

Attention to detail

Education

Bachelor's degree in statistics, computer science, or mathematics

Tools

Microsoft Office Suite

Google Data Studio

Job description

A leading retail company in Laval is seeking a Loyalty & Consumer Insights Analyst. This role requires strong SQL skills and experience in data manipulation to provide actionable customer insights. Candidates should have a strong analytical background and be bilingual in French and English. The position offers the opportunity to work in a dynamic and creative environment with a focus on employee wellbeing and growth.