Lift Maintenance Assistant Manager

Canada West Ski Areas Association; Sun Peaks; On-site; CAD 95,000; Full time

Job summary

A leading ski resort organization is seeking a Lift Maintenance Assistant Manager in Sun Peaks, BC. This role is essential for ensuring the safe operation of ski lifts and managing the lift maintenance team. The ideal candidate will have experience as a lift mechanic and possess strong leadership and communication skills. The position offers competitive pay, comprehensive benefits, and opportunities for professional development, contributing to a vibrant and welcoming work environment focused on guest satisfaction.

Benefits

Winter/Summer Season Lift, Trail and Golf passes

Initial entitlement to three weeks of paid vacation

Benefits plan with health spending account

Company supported training and development opportunities

Dining discounts at hotel outlets

Retail discounts in resort-owned outlets

Friends and family rates at the Sun Peaks Grand Hotel

Qualifications

• Completion of lift courses: Lift 151, 152, and 153.
• Ability to meet heavy physical demands indoors and outdoors.
• Strong knowledge of current WorkSafeBC regulations.

Responsibilities

• Oversee and direct lead hands and staff to complete all scheduled and unscheduled lift maintenance.
• Authorize lift down responses such as APU use, evacuation, and rope evacuation when required.
• Assist in building and maintaining the Lift Maintenance SiteDocs app.

Skills

Journeyman Millwright or Heavy-Duty Mechanic with a minimum of 4 years of passenger ropeway experience

Strong desire to develop a long-term career in the ski industry

Strong communication skills

Valid BC Class 5 Driver’s License

Demonstrated leadership qualities

Strong familiarity with CSA Z-98 code

Non-Destructive Testing MPI Level II certification is an asset

Education

Bachelor's degree in a related field

Job description

Role Proposition

We seek a competent and committed individual to join our team as a Lift Maintenance Assistant Manager. This role is crucial in guaranteeing the smooth and secure operation of our ski lifts and aiding in managing the lift maintenance team. Collaborating with the Lift Maintenance Manager, this role supports with maintaining top-notch safety, dependability, and guest contentment standards. If you are an experienced lift mechanic who wants to advance your career and has a passion for guaranteeing guests’ safety and satisfaction, we encourage you to apply for the Lift Maintenance Assistant Manager position. Be a part of our team in maintaining the highest safety, reliability, and guest experience standards in the exhilarating realm of ski resort operations.

Compensation Information

$94,650 per annum

Physical Requirement

Heavy; work activities involve handling loads up to 35kg; both in an indoor & outdoor environment.

Job Position Requirement

This job position requires physical presence at the designated location.

Benefits

• Winter/Summer Season Lift, Trail and Golf passes
• Initial entitlement to three weeks of paid vacation
• Benefits plan and additional wellness components, including Health Spending Account and EFAP
• Participation in our RRSP and matching DPSP programs
• Company supported training and professional development opportunities
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels
• Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers

Skills

• Journeyman Millwright or Heavy-Duty Mechanic with a minimum of 4 years of passenger ropeway experience; equivalent education and experience may be considered.
• Available to work early mornings, days, evenings, nights, and weekends as required.
• Strong desire to develop a long-term career in the ski industry.
• Completion of lift courses: Lift 151, 152, and 153.
• Strong familiarity with CSA Z-98 code.
• Bachelor’s degree in a related field is considered an asset.
• Non-Destructive Testing MPI Level II certification is an asset.
• Must maintain a calm, professional manner in stressful situations.
• Strong communication skills and ability to cooperate effectively with team members, other departments, and guests.
• Ability to meet heavy physical demands indoors and outdoors.
• Willing and able to work in all weather conditions.
• Strong ability and comfort working at heights.
• Demonstrated leadership qualities; safety-oriented, dependable, punctual, and cooperative with a strong sense of responsibility.
• Valid BC Class 5 Driver’s License; annual Driver’s Abstract submission required.
• Strong knowledge of current WorkSafeBC regulations.
• Passenger Ropeways and Passenger Conveyors Act & Regulations course.
• Strategic mindset and ability to support departmental improvement and development.
• High level of dedication, vision, and commitment to the growth and development of Sun Peaks Resort.

Primary Responsibilities

• Demonstrate the highest level of courtesy, respect, and professionalism in interactions with management, staff, co-workers, and guests at all times, including when off duty.
• Work closely with the Lift Maintenance Manager and keep them informed of all relevant information.
• Assume full direction of the Lift Maintenance Department in the Manager’s absence.
• Oversee and direct lead hands and staff to complete all scheduled and unscheduled lift maintenance in accordance with manufacturer recommendations and CSA Z-98 code.
• Maintain lift maintenance standards that meet or exceed industry expectations.
• Authorize lift down responses such as APU use, evacuation, and rope evacuation when required, ensuring all applicable parties are notified and informed.
• Remain fully familiar with applicable S.O.G.s and emergency response plans.
• Complete weekly Payworks timesheets.
• Maintain CMMS scheduling, preventive maintenance tasks, shift assignments, and maintenance record keeping.
• Assist in building and maintaining the Lift Maintenance SiteDocs app.
• Lead daily safety and duty meetings; complete and file required documentation.
• Ensure forms and check sheets are completed accurately, scanned, and filed promptly.
• Serve as Edge Auditor: build and maintain log sheets and review submissions.
• Assist in maintaining spare parts inventories and organizing inventory storage.
• Prepare TSBC submissions (installation permits, incident reports, pre-operation declarations) for review by the Lift Maintenance Manager.
• Prepare monthly budget variance reports for management review.
• Coordinate training opportunities and assist in developing and implementing training materials.
• Assist with maintaining training records and planning training sessions and tools.
• Coordinate new lift projects.
• Assist with employee performance evaluations.
• Support implementation and progression of EMS.
• Demonstrate Sun Peaks Resort’s 7 Core Leadership Competencies.
• Uphold the Lift Maintenance department’s strong reputation as being professional, reliable, helpful, approachable, and efficient internally and externally.

Why Join Us

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People