Licensed Optician-Winnipeg, mb-Pearlevision

ESSILORLUXOTTICA GROUP; Winnipeg; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading eyewear company in Winnipeg is seeking a Licensed Optician to enhance customer experience and drive retail sales. The ideal candidate will fill prescriptions, fit lenses, and excel in customer service and merchandising. Candidates must possess licensure and ideally have retail experience. Competitive compensation and benefits are offered.

Benefits

Health care

Retirement savings

Paid time off

Employee discounts

Qualifications

• Licensure or certification as an optician required.
• Experience in retail or customer service establishment.
• Ability to manage priorities and adapt to changes.

Responsibilities

• Drive store sales by fostering a retail selling culture.
• Fill ophthalmic eyeglass prescriptions and fit lenses.
• Ensure high quality through accurate measurements and pricing.

Skills

Sales skills

Customer service

Attention to detail

Communication

Education

High School Diploma or equivalent

Licensure as an optician

Bachelor degree in retail operations

Job description

Overview

The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate/doctor satisfaction.

Responsibilities

• Drives profitable store sales by fostering a retail selling culture by practicing NECE and using effective retail sales skills.
• Develops professional business relationships with other Associates and Doctors.
• Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, to include but not limited to the following:
  • Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirements;
  • Asking lifestyle questions to determine customer's vision needs;
  • Recommending specific lenses, lens coatings and frames to suit customer needs;
  • Assisting customers in the selection of frames and coordinating frames with optical measurements and prescription;
  • Conducting measurements of bridge and eyesize, temple length, vertex distance, pupilary distance and optical centers using appropriate tools;
  • Troubleshooting vision issues confidently and bringing to resolution for customer satisfaction;
  • Aiding in training of new associates to help them understand frame and lens selection.
• Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
• Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
• Maximizes Managed Vision Care relationships and sales opportunities.
• Assists with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions.

Qualifications

Basic (Required) Qualifications

• High School Diploma or equivalent
• State licensure or certification by a nationally-recognized opticianary association as an optician
• Experience and results with a retail or customer service establishment
• Ability to sell through use of sales skills and accountability for sales results
• Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships
• Success in store merchandising and attention to detail
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.

Preferred Qualifications

• Bachelor degree or equivalent experience in retail operations
• 3+ years of experience
• Experience with personal computers

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [e-mail].

EssilorLuxottica SpeakUp Hotline at 844-303-0229

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.