Licensed Optician — Vision Care Expert & Growth

Specsavers; Toronto; On-site; CAD 37,000 - 44,000; Full time

Benefits offered by this job

Vacation days

Birthday Leave

Volunteer Leave

Vision Care

Friends & Family Discounts

Employee Assistance Program

Career Growth

Job summary

Specsavers in Toronto is hiring a Licensed Optician to guide customers through eyewear choices, ensuring comfort, style and optimal function. You’ll work with retail and clinical teams to deliver high-quality eyecare and personalized advice.

Requirements include registration with the College of Opticians and a valid Dispensing Optician license in Canada, plus at least 2 years of customer service in a fast-paced retail setting. Flexible retail hours are expected.

Qualifications

• Be registered with the College of Opticians and hold a valid Dispensing Optician License in your province.
• Have at least 2 years of previous customer service experience, preferably in an optical dispensary environment
• Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.
• Reliability and flexibility to work retail hours
• Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice

Responsibilities

• Assist customers in understanding their visual needs and interpreting optical prescriptions from eye care professionals.
• Provide personalized guidance on frame and lens selection to ensure optimal vision, comfort, and fit for each customer.
• Perform accurate dispensing measurements using Specsavers digital tools and conduct quality assurance checks on eyewear.
• Maintain strong knowledge of frames, lenses, treatments, and current promotions to inform and educate customers.
• Manage after-care services, including resolving complaints with effective problem-solving techniques.
• Support contact lens recommendations and promotions as directed by the Contact Lens Practitioner or Store Manager.
• Handle third-party billing professionally, ensuring compliance with fee structures and agreements.
• Coach and support team members in developing optical knowledge and skills, fostering professional growth.
• Contribute to daily store operations by maintaining cleanliness, managing inventory, and upholding Specsavers’ values and brand standards.

Skills

Customer service

Retail experience

Flexibility

Communication

Education

Dispensing Optician License

College of Opticians registration

Job description

Specsavers in Toronto is hiring a Licensed Optician to guide customers through eyewear choices, ensuring comfort, style and optimal function. You’ll work with retail and clinical teams to deliver high-quality eyecare and personalized advice.

Requirements include registration with the College of Opticians and a valid Dispensing Optician license in Canada, plus at least 2 years of customer service in a fast-paced retail setting. Flexible retail hours are expected.