Part-Time Licensed Optician — Help Patients See Better

Specsavers Norge; Toronto; Hybrid; CAD 25,000 - 44,000; Part time

Benefits offered by this job

3 weeks paid vacation

Birthday Leave

Volunteer Leave

2 free glasses or 12-month glasses/LCs

Friends & Family Discounts

Employee Assistance Program

Career Growth

Collaborative culture

Curious mindset

Courageous culture

Compassionate team

Commercial mindset

Job summary

Specsavers Scarborough, ON is hiring a Part Time Licensed Optician. You will guide customers through eyewear choices, assess prescriptions, and ensure comfortable, high-quality vision solutions in a fast-paced retail setting.

The role requires a valid dispensing license, 2+ years of customer service, and flexibility for retail hours. Benefits include paid vacation, birthday and volunteer leave, and eyewear perks. Apply to join a values-driven team focused on better sight for all.

Qualifications

• Be registered with the College of Opticians and hold a valid Dispensing Optician License in your province.
• Have at least 2 years of previous customer service experience, preferably in an optical dispensary environment.
• Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.
• Reliability and flexibility to work retail hours.
• Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice.
• Motivated by building long-term customer relationships, embracing Specsavers’ Customer Experience model that prioritizes lasting connections over short-term results.
• Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications.
• Vacation: 3 weeks of paid vacation (prorated for hours worked)
• Extra Time Off: 1 day of paid Birthday Leave and 1 day of Volunteer Leave each year
• Vision Care: Enjoy 2 free pairs of glasses or a 12-month supply of contact lenses annually
• Friends & Family Discounts: 4 vouchers per year, each offering 25% off
• Employee Assistance Program: Confidential support for mental health, financial, and personal well-being
• Career Growth: Ongoing investment in your professional development and advancement
• Collaborative: We work together as one Specsavers to deliver our purpose
• Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
• Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision-making
• Compassionate: We care, support, and help each other
• Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

Responsibilities

• Assist customers in understanding their visual needs and interpreting optical prescriptions from eye care professionals.
• Provide personalized guidance on frame and lens selection to ensure optimal vision, comfort, and fit for each customer.
• Perform accurate dispensing measurements using Specsavers digital tools and conduct quality assurance checks on eyewear.
• Maintain strong knowledge of frames, lenses, treatments, and current promotions to inform and educate customers.
• Manage after-care services, including resolving complaints with effective problem-solving techniques.
• Support contact lens recommendations and promotions as directed by the Contact Lens Practitioner or Store Manager.
• Handle third-party billing professionally, ensuring compliance with fee structures and agreements.
• Coach and support team members in developing optical knowledge and skills, fostering professional growth.
• Contribute to daily store operations by maintaining cleanliness, managing inventory, and upholding Specsavers’ values and brand standards

Skills

Customer service

Retail environment

Communication

Teamwork

Problem solving

Education

Licensed Optician

Dispensing Optician License

Tools

Dispensing tools

Job description

Specsavers Scarborough, ON is hiring a Part Time Licensed Optician. You will guide customers through eyewear choices, assess prescriptions, and ensure comfortable, high-quality vision solutions in a fast-paced retail setting.

The role requires a valid dispensing license, 2+ years of customer service, and flexibility for retail hours. Benefits include paid vacation, birthday and volunteer leave, and eyewear perks. Apply to join a values-driven team focused on better sight for all.