Licensed Optical Team Lead - Elevate Customer Experience

ESSILORLUXOTTICA GROUP; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading optical retail chain in Mississauga seeks a Licensed Team Lead to deliver exceptional customer service and manage key optical processes. Responsibilities include assisting customers with eyewear selections, performing optical duties, and ensuring quality standards are met. Candidates must have a current Opticianry license and a strong background in retail. This position offers competitive rewards and a comprehensive benefits package.

Benefits

Health care

Retirement savings

Employee discounts

Qualifications

• Licensed to perform optician duties.
• Strong optical and retail experience required.
• Knowledge of optical theory and merchandise necessary.

Responsibilities

• Ensure exceptional customer service is provided.
• Assist customers with selections and recommendations.
• Provide expertise on lens choices based on vision needs.

Skills

Customer service

Strong communicator

Problem solving ability

Sales skills

Leadership

Education

HS diploma/GED

Current state Opticianry license

Tools

Optical machinery

Cash register

Job description

A leading optical retail chain in Mississauga seeks a Licensed Team Lead to deliver exceptional customer service and manage key optical processes. Responsibilities include assisting customers with eyewear selections, performing optical duties, and ensuring quality standards are met. Candidates must have a current Opticianry license and a strong background in retail. This position offers competitive rewards and a comprehensive benefits package.