Lead Supervisor Front End

Sobeys; Calgary; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading grocery retailer in Canada seeks a Front End Lead Supervisor to ensure superior customer service and engage with staff. You will manage a team, provide training, and supervise front-end activities. Required skills include strong communication and basic math. A high school diploma and 12 months of experience are essential. This role offers a salary range of $16.60 - $25.00, along with a comprehensive benefits package, including health coverage and in-store discounts. A hybrid work model is in effect, requiring on-site presence three days a week.

Benefits

Competitive Benefits Package

Access to Virtual Health Care

Retirement and Savings Plan

10% in-store discount

Learning and Development Resources

Parental leave top-up

Paid Vacation and Days-off

Responsibilities

• Manage direct reports including: selection, orientation, training, and development.
• Provide customer service to meet customer needs.
• Supervise and give direction to all front end staff.
• Perform closing duties and cash up.
• Conduct item price checks.

Skills

Above average communication skills

Basic math skills

Good work ethic and ability to multi-task

Education

High School Diploma

Minimum of 12 months experience

Job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Front End Lead Supervisor will ensure superior customer service experience by coaching and developing a friendly, well-trained staff. Actively contributes to an environment of employee and customer engagement.

Here’s where you’ll be focusing:

• Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation
• Provide customer service to meet customer needs
• Responsible for scheduling of front end, and filling shifts
• Supervise and give direction to all front end staff
• Perform closing duties and cash up
• Perform cash pick-ups
• Perform till audits
• Perform till overrides
• Conduct item price checks
• Adhere to and implement all applicable company standards
• Perform administrative duties as required

What you have to offer:

• Above average communication skills (both oral and written)
• Basic math skills
• Good work ethic and ability to multi task

Education

• High School Diploma
• Minimum of 12 months experience

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and is designed to help our teammates live better – physically, financially and emotionally.

The salary range for this position in Alberta is $16.60 - $25.00. We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.