Labour Relations Officer – Toronto

Canadian Association of Labour Media; Toronto; Hybrid; CAD 98,000 - 124,000; Full time

Job summary

A leading labour organization in Toronto is seeking experienced Labour Relations Officers to provide representation and advice on various issues. The positions are hybrid, offering a blend of remote and on-site work. Ideal candidates will have a university degree in labour relations and 1-3 years of related experience, particularly in grievance handling and individual representation. This role also offers a competitive salary and a commitment to diversity and inclusion in the workplace.

Benefits

Health benefits

Dental benefits

Defined benefits pension plan

Generous paid leave

Qualifications

• 1-3 years of experience in labour relations required.
• Experience handling complaints and grievances.
• Fluency in both English and French is an asset.

Responsibilities

• Provide labour relations representation and advice.
• Negotiate agreements on behalf of the Institute.
• Conduct training sessions for stewards.

Skills

Labour relations expertise

Advocacy skills

Conflict coaching

Research and analysis

Education

University degree in labour relations or related discipline

Job description

Reason for posting

Vacancies

Division

Labour Relations Services

City

Toronto, ON

Work Arrangement

Hybrid, with desk sharing

Job Term

Two positions – one permanent and one 12-month full-time term (35 hours per week)*

Eligibility

Applicant must either be a Canadian citizen or a permanent resident eligible to work in Canada

Union/Non

IAM Local 907

Competition

25-60

The Professional Institute of the Public Service of Canada (PIPSC), a national union representing over 80,000 professionals and scientists across Canada, is seeking two Labour Relation Officers to join our team at our Ontario Regional Office located in Toronto.

PIPSC/IPFPC is committed to building an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our goals and objectives. We are making concerted efforts to foster a workforce that is representative of our diverse membership. We strive to create a work environment that is welcoming to everyone regardless of their gender, age, religion, race, ethnicity, and nationality, particularly equity deserving groups, such as members of the IBPOC, 2SLGBTQIA+ communities, and people living with disabilities.

All qualified candidates will be considered; however, in support of achieving a diversified workforce we encourage applications for this opportunity from candidates belonging to one of the employment equity groups: Indigenous peoples (First Nations, Metis or Inuit), peoples of colour or persons with a disability. Consideration will be given to a qualified candidate who, at the time of application, voluntarily indicates being part of these groups.

What can I expect to do in this role

Under the direction of the Director, Labour Relations Services and the supervision of the Regional Manager, the Labour Relations Officer provides labour relations representation and advice to the organization on Institute-wide matters and to members on matters of individual and collective representation.

Primary Responsibilities

• Represent and advise the Institute and support members, groups of members, and stewards in accordance with all applicable federal and provincial legislation, collective agreements, policies, directive and guidelines, and employment benefits plans.
• Advise and represent the Institute and members in formal and informal labour relations issues and processes including grievances, mediation, facilitation, complaints, and conflict coaching.
• Required to develop an institute position with respect to group wide issues. May participate and represent the Institute on public service wide labour management committees, national working groups, national, regional, and local committees and other fora.
• Negotiate agreements and settlements on behalf of the Institute, individual members, or groups of members on a full range of labour relations matters.
• Analyse and research jurisprudence, applicable legislation, employer policies, and collective agreements and prepare all relevant documentation and individuals grievance and complaint processes on assigned labour relations cases.
• Provide advice, guidance, and information to the Manager and internal and external clients on relevant labour relations topics and sensitive issues.
• Provide advice and assistance to members and stewards who represent the Institute on various formal committees. Participate in the coaching and development of stewards in their roles as representatives and attend meetings when required.
• Conduct or assist in training sessions and promote positive communication, information sharing, and best practices to develop and maintain a qualified steward network.
• Ensure all relevant member case information is created, updated, and maintained in the Institute’s data management systems.
• Contribute to corporate knowledge and communications by providing articles, case summaries, and other related reports with respect to labour relations matters.
• Participate in multi-disciplinary teams assigned to special projects and work collaboratively with employees in other sections.
• May be requested to undertake other related duties as required

Knowledge and Experience Requirements

Education / Experience:

• University degree in labour relations or a related discipline.
• One (1) to three (3) years of progressive and related experience in labour relations, or an equivalent combination of education and experience

Language requirement

• English is required
• Fluency in both official languages (French and English) is an asset

Skills and experience required

• A thorough knowledge of the authorities governing employer / employee relations in the federal public service of Canada and other jurisdiction in which institute members are employed
• Experience in the labour relations field, in handling complaints and grievances, interpreting collective agreements and in representing individuals at grievance hearings
• Ability to advise and counsel members on their employment rights
• Strong representational and advocacy skills; demonstrated ability and experience in representing members at grievance hearings and at union management consultation meetings
• Ability to conduct interviews, meetings, information sessions and prepare reports and correspondence

Requirement

Must be able to travel and possess a valid driver’s licence

Compensation Package

Salary Range: $98, 519 to $123,148 (G6)
Group Benefits: Health, Dental, life Insurance and disability Insurance *Permanent position
Group Benefits: Health, Dental *Term position
Pension Plan: Defined Benefits *Permanent position
Vacation: 4 weeks per year, plus other generous paid leave
Paid Time Off: December 27th to 31st

Note

Preference will be given in accordance with the provisions of the Collective Agreement for the IAM Local 907 bargaining unit.

How to apply

You are invited to visit our Career Centre to submit your application. Applications must be received by 4:00 p.m. (EST) on January 5, 2026.

Submit a cover letter and resume tailored to the qualifications outlined in the job posting. Your documents should include specific examples that clearly demonstrate how you meet the requirements of this position, as your application will be evaluated based solely on the information provided.

If you require accommodation for a disability during the recruitment process, please contact us with your details. Our Staffing team will respond within 48 hours, and all information related to accommodation requests will be handled confidentially.

We are committed to creating an inclusive, psychologically safe, harassment-free, and accessible work environment, starting from the recruitment process.

We thank all applicants for their interest. However, only those selected for an interview will be contacted