Key Account Manager, Vaccines Specialty - Downtown Toronto/Scarborough (12-Month Secondment to [...]

GlaxoSmithKline; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

A global biopharmaceutical company is seeking a Key Account Manager for its Vaccines Specialty Care unit in Mississauga, Canada. This role focuses on engaging healthcare professionals and ensuring successful marketing implementation. The ideal candidate will have a Bachelor's degree and at least 3 years in specialty sales or account management. Strong communication and analytical skills are essential, as well as a valid driver's license. This position allows for remote work and provides a company vehicle.

Qualifications

• Minimum 3+ years of experience in institutional specialty sales or Key Account Management roles.
• Strong understanding and experience in key account management principles.
• Ability to articulate complex content clearly to various audiences.

Responsibilities

• Drive process implementation within healthcare programs and systems.
• Develop a deep understanding of local patient journeys.
• Engage external stakeholders in scientific discussions.

Skills

Communication skills

Analytical skills

Problem-solving skills

Cross-functional communication

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Job description

Job Purpose

GSK is looking to hire a Key Account Manager (KAM), Vaccines Specialty Care to join our Canadian Vaccines Business Unit. This field‑based contract to permanent role covers Downtown Toronto and Scarborough and reports directly to the Regional Business Manager. The ideal candidate will reside in or near Toronto or Scarborough.

As a Key Account Manager, you will be responsible for executing strategic business plans that drive customer engagement and maximize the value of GSK’s innovative portfolio. You will act as a business owner in your territory, leading business development initiatives, fostering meaningful customer relationships, and collaborating cross‑functionally to ensure the successful implementation of marketing strategies. Your ability to demonstrate business acumen, communicate effectively, and work autonomously will be critical to success. You will collaborate closely with cross‑functional teams, including Medical Science Liaisons (MSLs), marketing, and other internal partners, to support GSK’s mission to help Canadians do more, feel better, and live longer.

Responsibilities

• Working with targeted therapeutic healthcare professionals and administrative leaders to drive process implementation within programs, accounts, and health systems/networks
• Developing a deep understanding of local patient journeys and key decision‑makers’ objectives/goals to identify opportunities for partnership aligned with commercial objectives
• Building and growing a network of external HCPs and administrative stakeholders to support optimal vaccine recommendations throughout the patient journey
• Displaying curiosity and gathering insights into programs, accounts, and health system environments to develop and execute innovative solutions that meet customer needs
• Effectively engaging external stakeholders in scientific discussions to ensure promoted vaccines are prescribed to the right patients at the right time
• Leveraging internal and external resources to develop and execute tailored customer value solutions
• Embracing accountability and empowerment to make agile decisions while maintaining a bigger‑picture view and prioritizing overall team objectives
• Managing territory spend and budgets to ensure optimal impact and ROI
• Providing ongoing territory/account analysis and identifying market dynamics that may impact regional or national business, contributing to opportunity or mitigation planning
• Leading and delivering performance‑to‑objective reviews to commercial leadership
• Demonstrating strong understanding and consistent application of the GSK Code and values
• Traveling within the territory and overnight travel to Winnipeg or for external conferences as required

Basic Qualifications

• Bachelor’s degree completed
• Minimum 3+ years of experience in institutional specialty sales or Key Account Management roles
• Strong understanding and experience in the execution of key account management principles
• Excellent communication and engagement skills, both virtual and in‑person
• Ability to articulate complex content clearly to management, peers, and customers in individual and group settings
• Strong organizational, analytical, and problem‑solving skills, with natural curiosity and active listening ability
• Agility to work successfully in a dynamic, complex, and changing environment
• Self‑motivated, entrepreneurial, and collaborative, with strong cross‑functional communication skills
• Experience with budget ownership and ROI analysis
• Proficiency in Word, Excel, PowerPoint, and ability to learn new programs quickly
• Valid driver’s license and eligibility for a company‑leased vehicle (pending acceptable license verification and drivers abstract review)

Preferred Qualifications

• Recent Cardiology, Endocrinology, or Nephrology experience (minimum 2 years)
• Strong working knowledge and proven performance in program, account, and health systems‑based markets

***This position requires the employee to drive routinely on company business and allows for the provision of a company‑leased vehicle. However, to be eligible for this position and a company vehicle, GSK will need to obtain acceptable results from a license verification inquiry and drivers abstract review against its safe driver program requirements***

#LI-Field

Why GSK?

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Equal Opportunity Employer

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at canada‑[e-mail]. Please do not send resumes to this e‑mail and instead apply through the online application process of this posting.