JPC -1450 - Product Owner (Hybrid)

ITS Global; Canada; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading telecommunications company in Canada seeks a Digital Product Manager to develop mobile strategies and drive collaboration across teams. The role requires a Master's or Bachelor's degree and a minimum of 7 years in the telecom industry. Candidates should possess strong communication and problem-solving skills. This position offers a dynamic work environment focused on digital innovation.

Qualifications

• Minimum 7+ years of online and wireless channel experience within the telecom industry.
• Understanding of technical aspects of web & mobile applications.
• Strong self-management, self-pacing, and organizational skills necessary.

Responsibilities

• Help develop mobile strategies and plans based on analytics and market trends.
• Conduct strategic planning to prepare product roadmaps.
• Advise and socialize with key stakeholders involved in prioritized initiatives.

Skills

Online and wireless channel experience

Understanding of digital ecosystem

Creative ability for digital channels

Strong communication skills

Problem-solving skills

Education

Master’s or Bachelor's degree in Business, Technology, Design

Tools

Jira

Adobe Experience Manager

Microsoft Office Suite

Job description

Overview

Are you passionate about all things Digital? Does it excite you to work in Canada's largest Telco fast-paced, adrenaline-driven environment? Well, look no further because we have the perfect opportunity for you. We are seeking a Digital Product Manager to join our team.

Responsibilities

• Help develop mobile strategies and plans based on business objectives, analytics, insights, metrics, and market trends and groomed through the consumer lens.
• Conducts strategic planning to prepare product roadmaps; proactively identifies changes in the business and technology landscape, and identifies technical projects required to maintain / enhance service levels.
• Advise, consult, and socialize with key stakeholders involved in prioritized initiatives; document business opportunities, recommend digital solutions, and provide timelines and budget impacts.
• Identifies new business opportunities and product and service enhancements within strategic objectives and influences business decisions with senior management.
• Determine, report, and analyze key performance indicators to track the impacts of the self-serve initiatives across all channels.
• Identify and lead product portfolio planning (e.g. business case development, operational requirements, cost & pricing analysis, and product scope definition).
• Using JIRA, documenting epics, user stories, and tasks to provide direction for the development team(s)
• You will work closely with the developer team to transform business requirements into technical solutions
• Using Adobe Experience Manager, monitor and implement changes to the apps to ensure customers' pain points have been addressed
• Help identify and lead product portfolio planning (e.g. business case development, operational requirements, cost & pricing analysis, and product scope definition)
• Obtain necessary and timely approvals from internal stakeholders for all digital property updates
• Ensure best practices are used to increase delivery results
• Manage weekly meetings with key stakeholders providing status updates
• Obtain necessary and timely approvals from internal stakeholders for all digital property updates
• Generates reports and provides analytics upon request; works with stakeholders to optimize key metrics
• Measures and reports performance of Apps, and assess against goals and KPIs
• You thrive in a collaborative environment, sharing your knowledge with your colleagues, and celebrating success as a team.
• Lead cross-functional meetings and drive collaboration between stakeholders. Drive to provide leadership and direction towards accomplishing goals and taking ownership and responsibility from strategy to execution.

Qualifications

• Master’s or Bachelor's degree in Business, Technology, Design or equivalent.
• Minimum 7+ years of online and wireless channel experience within the telecom industry.
• Keen understanding of the digital ecosystem, trends, and customer needs.
• Understanding of technical aspects of web & mobile applications
• Creative ability with practical application for digital channels.
• Highly motivated individual with a naturally inquisitive nature.
• Ability to multi-task and manage several projects at once.
• Strong self-management, self-pacing, and organizational skills necessary.
• Strong communication (written and oral) skills and negotiation skills.
• Excellent problem-solving and decision-making skills.
• Holds self-accountability to achieve established performance objectives.
• Experience in the implementation of web capabilities
• Experience with all stages of the Software Development Life Cycle including Requirement Gathering and Analysis, Unit testing, Deployment, Maintenance and Support.
• Experience in conducting and gathering requirements using various techniques such as interviews and JAD sessions with stakeholders, department heads and end-users.
• Excellent organizational and planning skills
• Conceptual understanding of website infrastructures and processes
• Intermediate knowledge using Jira / Confluence is required
• Knowledge bale using Omniture (Adobe Suite) is required
• Expert knowledge in Microsoft Office Suite
• Self-sufficient and ability to operate with autonomy