IT Systems & Security Administrator

WISI America; Pitt Meadows; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

A leading video technology company in Pitt Meadows is seeking an IT Systems & Security Administrator to ensure the integrity and security of IT assets. This role involves managing security operations, infrastructure, and compliance while supporting continuous improvement. The ideal candidate will have a degree in Computer Science/IT, experience with ISO27001:2022 compliance, and a strong problem-solving mindset. Competitive salary and a hybrid work arrangement are offered.

Benefits

Competitive salaries

Comprehensive benefits

Flexible work environment

Paid volunteer hours

RRSP matching program

Annual All Hands Event

Qualifications

• Degree in Computer Science/IT or related field is required.
• Strong foundation in infrastructure and cloud security.
• Experience with ISO27001:2022 compliance is essential.

Responsibilities

• Safeguard IT infrastructure, systems, and networks.
• Manage firewalls, endpoint protection, and incident response.
• Oversee Helpdesk SLAs and troubleshoot end-user issues.

Skills

Infrastructure knowledge

Security mindset

Analytical problem-solving

Customer service orientation

Excellent communication

Education

Degree in Computer Science/IT

Certifications (CISSP, CISA, CompTIA Security+)

Tools

Drata

Windows

Linux

macOS

Job description

IT Systems & Security Administrator

Location: Pitt Meadows, BC – a scenic suburb of Metro Vancouver. Work Arrangement: Hybrid: 3 days/week in-office, 2 days remote, with the option to work fully in-office if preferred. Duration: Full Time. Reports to: VP People, Culture & Compliance.

About WISI

For nearly a century, WISI has delivered innovative, carrier‑grade video technology worldwide. Recognized as a Great Place to Work for seven years and a 2025 Best Workplace in Canada and BC, we’re committed to a supportive, inclusive, and high‑performance culture. Our headquarters in Pitt Meadows, BC offers a scenic, trail‑adjacent setting, away from the hustle and bustle of the city.

Role Summary

The IT Systems & Security Administrator safeguards WISI’s IT infrastructure, systems, and networks. This role ensures availability, integrity, and confidentiality of critical assets, supports business continuity, and drives compliance with ISO27001:2022. Working across departments including R&D, Finance, and Facilities, the Administrator combines technical expertise with a strong security mindset, process discipline, and a commitment to continuous improvement.

Key Accountabilities

• Infrastructure & Security Leadership: Own IT systems and security posture; manage budgets, upgrades, and integrations; partner with R&D for secure innovation.
• Compliance & Risk Management: Lead ISO27001:2022 lifecycle; implement policies and controls; use Drata for monitoring; deliver training and awareness.
• Security Operations: Manage firewalls, endpoint protection, IAM, and SIEM; conduct patching, vulnerability assessments, and incident response.
• Systems & Network Administration: Install, configure, and optimize servers, networks, and cloud environments; ensure uptime and secure connectivity.
• User Support & Continuity: Oversee Helpdesk SLAs; troubleshoot end‑user issues; manage backups and disaster recovery; support office technologies.
• Project Management & Continuous Improvement: Plan and deliver IT projects; reinforce a security‑conscious culture; act as secondary lead for core IT operations.

What You Bring

• Degree in Computer Science/IT; certifications (CISSP, CISA, CompTIA Security+) an asset.
• Strong foundation in infrastructure, networks, operating systems (Windows, Linux, macOS), and cloud security.
• Experience with ISO27001:2022 compliance and compliance automation platforms like Drata.
• Analytical problem‑solver with attention to detail, organizational skills, and customer service orientation.
• Excellent communication and teamwork abilities; adaptable and committed to continuous learning.
• Willingness to support after‑hours operations when required.

What we offer

• Innovative Work: Be part of a small, dynamic team delivering world‑class video solutions in an agile environment. Your work will shape the future of video delivery while growing your skills in a supportive, innovative culture.
• Continuous Learning: Learning is one of our core values. Enjoy access to lunch & learns, training programs, courses, coaching, and more.
• Comprehensive Benefits: We offer competitive salaries, a comprehensive benefits package including health, dental, and vision coverage, and an Employee and Family Assistance Program to support the wellbeing of you and your family.
• Additional health and wellness support through a health & wellness spending account to put your dollars where you need it most.
• Future‑Focused: RRSP matching program – we invest in your future.
• Flexible work environment
• Personal Recognition: Enjoy your birthday off – because it’s your day.
• Community Impact: Paid volunteer hours to support causes you care about.
• Team Culture: Join a team of talented, driven, fun, and supportive colleagues.
• Annual All Hands Event: Each year, we bring together our global team (employees and owners) for several days of learning, collaboration, and team building.
• Award‑Winning Workplace: Contribute to WISI’s celebrated culture – Certified Great Place to Work 7 years running and recognized on the 2025 Best Workplaces lists for Canada and British Columbia.

We are an equal opportunity employer and a proudly diverse company. We do not discriminate based on race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, language, disability status, veteran status, or any other characteristic protected by law. We welcome applicants from all backgrounds and provide reasonable accommodations as needed to ensure an inclusive hiring process.