IT Support Technician – Enterprise Systems & Help Desk

Corporation of the City of Timmins; Timmins; On-site; CAD 60,000 - 80,000; Full time

Job summary

A municipal government organization in Timmins is seeking a Computer Technical Support specialist to enhance technology service delivery for the Timmins Police Service. The position involves personal computer support, system security maintenance, and technical assistance for various IT projects. Candidates should have a diploma in Computer Studies, demonstrate strong troubleshooting skills, and possess a valid G Class Driver's License. This role offers a supportive workplace focused on diversity and inclusion.

Benefits

Benefits Entitlement

Pension Entitlement

Qualifications

• Demonstrated knowledge of internetworking technologies in an enterprise environment.
• Knowledge of ITIL principles and processes is preferred.
• Current WHMIS Certificate and Valid G Class Driver’s License.

Responsibilities

• Provide personal computer/help desk support.
• Maintain system and data security.
• Provide technical assistance and liaison for information systems projects.
• Support the enterprise infrastructure environment.

Skills

Intermediate knowledge of personal computer systems

Advanced knowledge of VMware vSphere

Excellent analytical and troubleshooting skills

Strong interpersonal & customer service skills

Education

Two-year Community College Diploma in Computer Studies

Job description

A municipal government organization in Timmins is seeking a Computer Technical Support specialist to enhance technology service delivery for the Timmins Police Service. The position involves personal computer support, system security maintenance, and technical assistance for various IT projects. Candidates should have a diploma in Computer Studies, demonstrate strong troubleshooting skills, and possess a valid G Class Driver's License. This role offers a supportive workplace focused on diversity and inclusion.