IT Operations Manager (Hybrid) — Lead & Optimize Infra

FCT; Oakville; Hybrid; CAD 129,000 - 159,000; Full time

Job summary

A leading title insurance provider in Oakville is seeking a Manager for IT Operations. The ideal candidate has over 5 years in a managerial IT role and expertise in ITIL practices. You will lead a team responsible for monitoring and optimizing IT services. This role includes collaborating with various departments to ensure smooth operations and improve existing systems. The company offers a competitive salary, comprehensive benefits, and a hybrid work model.

Benefits

Comprehensive benefits including EFAP

Group retirement savings plan

Paid holidays and generous paid time off

Paid volunteer opportunities

Employee recognition programs

Qualifications

• Minimum 5 years of experience in a managerial role within an IT infrastructure environment.
• Solid knowledge of ITIL/ITSM best practices.
• Strong collaboration and communication skills.

Responsibilities

• Monitor, diagnose, and optimize IT operations.
• Lead a team towards resolution of system issues.
• Assist in creating methodologies for software quality.

Skills

Leadership

ITIL/ITSM best practices

Collaboration

Communication facilitation

Education

University degree in Computer Science or Engineering

Job description

A leading title insurance provider in Oakville is seeking a Manager for IT Operations. The ideal candidate has over 5 years in a managerial IT role and expertise in ITIL practices. You will lead a team responsible for monitoring and optimizing IT services. This role includes collaborating with various departments to ensure smooth operations and improve existing systems. The company offers a competitive salary, comprehensive benefits, and a hybrid work model.