IT Business Partner - Canada

WSP USA; Montreal; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading engineering and IT services company is seeking a Regional IT Business Partner to oversee business relationship management and ensure alignment with business needs. You will be responsible for fostering strong relationships with stakeholders and supporting IT initiatives that enhance business success. This role requires a Bachelor's degree in a technical field, proficiency in both French and English, and experience in IT business partnering and financial reporting. The position offers attractive benefits and a hybrid work model.

Benefits

Attractive pay

Flexible work options

Comprehensive benefits

Virtual healthcare

Wellness platform

Qualifications

• 3+ years of specialization in a similar IT business partnering role, preferably in large enterprise.
• 5+ years of experience in budget planning and financial reporting is required.
• Ability to adapt to changing business priorities.

Responsibilities

• Foster strong relationships with regional business stakeholders.
• Align IT initiatives with the region’s business objectives.
• Ensure efficient daily IT service delivery of the regional IT unit.

Skills

Strong understanding of business processes

Analytical mindset

Problem-solving skills

Proficiency in French

Proficiency in English

Education

Bachelor’s degree in a technical/Computer Science field

Tools

ITIL framework certifications

Project Management certifications

IT Information Security certifications

Microsoft products/platforms

Storage products/platforms

Job description

The Opportunity

The Regional IT Business Partner is a pivotal leadership role within the WSP’s global IT organization. The position carries the dual responsibility of overseeing Business Relationship Management activities for the region and related regional IT staff. The Business Partner acts as the key spokesperson for IT in the region and works to align technological solutions to business needs.

Why choose WSP?

• ACanadiansuccess story - we’reproudto wear the red and white of this beautiful country and show the world what Canada has to offer.
• Enhancethe world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstandingcareer opportunities - we’re growing and pushing ourselves every day to be greater than yesterday - we’re open toyourideas and tryingnewthings.
• A phenomenalcollaborativeculture. Come find out for yourself what it’s like to be a part of our journey.

We offer attractive pay, flexible work options, comprehensive and employee‑focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.

#WeAreWSP

What you can expect to do here

Management & decision‑making

• Foster strong relationships with regional business stakeholders, including senior executives, and capture their evolving needs and strategic objectives.
• Partner closely with business leaders to align IT initiatives with the region’s business objectives, ensuring that IT contributes to the region’s success.
• Collaborate with service hub and enterprise IT stakeholders to ensure fulfillment of business needs, and adoption of global solutions and standards.
• Partner with the IT leadership to define strategic IT objectives and secure necessary financing for technology investments.
• Partner with the enterprise IT function to establish and maintain transparent financial reporting.
• Ensure efficient daily IT service delivery of the regional IT unit with high quality and good performance.
• Oversee the general direction of regional projects and plans.
• Ensure continuous identification and mitigation of risks, as well as the development of business continuity plans for critical IT services.
• Provide thought leadership on emerging trends and best practices and leverage this knowledge to drive innovation and create value for the organization.

People management

• Ensure compliance with relevant policies, procedures, and standards, and promote a culture of data‑driven decision‑making and continuous improvement in management.
• Foster a culture of collaboration and teamwork, encouraging open communication, knowledge‑sharing, and cross‑functional problem‑solving to achieve common goals.
• Promote a safe and healthy work environment that prioritizes employee well‑being and work‑life balance.
• Develop and lead unit employees if applicable by monitoring individual performance, ensuring individual development plans, providing mentorship, and leading the recruitment process with appropriate onboarding.
• Adhere to company policies, including conducting systematic occupational health and safety work, reporting and taking prompt corrective action on risks, logging and reporting long‑term actions, and participating in department‑wide talent management and succession planning.

Communication

• Ability to communicate to both operations‑oriented employees and business executives, as well as employees across business regions and enterprise functions.
• Build and maintain relationships with stakeholders, including internal customers, suppliers, and partners, to ensure effective collaboration and alignment.
• Foster a culture of effective communication within the IT organization to engage and inform employees.
• Collaborate with marketing and communications teams to promote the organization’s use of technology and position it as an industry leader.
• Standardize IT policies, procedures, and documentation across the organization.

What you’ll bring to WSP

• Bachelor’s degree in a technical/Computer Science field and/or equivalent work experience.
• Possess relevant certifications in the ITIL framework, Project Management, IT Information Security, Microsoft and Storage products/platforms or related fields are a plus.
• 3+ years of specialization in a similar IT business partnering role, preferably in large enterprise.
• 5+ years of experience in budget planning and financial reporting is required.
• Strong understanding of business processes and the ability to align technology solutions with business needs.
• Analytical mindset and problem‑solving skills to identify and address business and technology challenges.
• Ability to adapt to changing business priorities and work in a fast‑paced environment.
• Proficiency in both French and English, spoken and written, is essential, as this position involves regular collaboration with colleagues and stakeholders on an international scale.

#LI-Hybrid