Investment / Financial Advisor Assistant

Raymond James Ltd.; Kelowna; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading investment firm in Kelowna is looking for an Investment / Financial Advisor Assistant to enhance client relationships and support Financial Advisors. This role requires a minimum of 2 years of investment industry experience and proficiency in MS Office. The successful candidate will manage reports, oversee account processes, and ensure exceptional customer service. A competitive compensation package and flexibility in work style are offered.

Benefits

Health Benefits

RRSP Matching Program

Employee Stock Purchase Plan

Paid Time Off

Volunteer Days

Tuition Reimbursement

Qualifications

• Minimum 2 years of investment industry experience.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information.

Responsibilities

• Prepare and review reports and client correspondence.
• Manage paperwork and account opening processes.
• Support Financial Advisors in business growth.

Skills

Customer service

Time management

Communication

Organizational skills

Education

Post-secondary education

Canadian Securities Course (preferable)

Tools

MS Office (Word, Excel, Outlook)

Dataphile

Croesus

FactSet

Job description

Overview

Join to apply for the Investment / Financial Advisor Assistant role at Raymond James Ltd.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Role and impact

The candidate is a self-motivated individual with exceptional administrative skills and a dependable nature. The candidate will bring to the role an ability to work within deadlines both independently and as part of a team, proven effective time management skills, and a focus on customer service. As a key member of the team, contributions are important to the success of the client relationship with the Financial Advisor, and to the success of the Branch as a whole.

Responsibilities

• Prepare and review daily / monthly / annual reports, client correspondence and take ownership of project work;
• Manage paperwork, head office correspondence, and handle the account opening process for new clients;
• Process and follow up on security transactions and transfers;
• Handle incoming and outgoing phone calls with clients;
• Foster and support client relationships by liaising with clients, responding to clients’ day-to-day requests and proactive problem solving;
• Act as team lead during tax reporting season, liaising with tax professionals and clients to provide details, slips, and updates as required;
• Support the Financial Advisors in the growth of the overall business;
• Assist with marketing events, seminars, client meetings, etc.;
• Maintain Financial Advisor files; and
• Perform general office duties.

Qualifications and skills

• Minimum 2 years investment industry experience;
• Post-secondary education;
• IR Licensed or successful completion of Canadian Securities Course as well as the Conduct and Practices Handbook is preferable;
• Excellent proficiency with MS Office particularly Word, Excel and Outlook;
• Experience with Dataphile, Croesus and FactSet is an asset;
• Excellent verbal and written communication skills;
• Ability to work in a team environment and demonstrate a professional and friendly manner;
• Superior customer service skills;
• Meticulous attention to detail;
• Self-starter attributes, motivated and hardworking with the ability to prioritize, multitask, work within time constraints and provide necessary follow up;
• Strong organizational skills;
• Superior problem solving skills;
• The ability to work within deadlines in a high-volume, pressure-oriented environment; and
• Ability to effectively handle confidential information.

What we offer

• Flexible workstyles, a competitive compensation and benefits package including Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and more;
• Internal promotion opportunities and community involvement.

Equal opportunity and accommodations

We are an equal opportunity employer and make all employment decisions on the basis of merit and business needs. To request accommodations, candidates can contact Human Resources via email at [e-mail].

Salary and location

Salary Range : BC (based on Education, Work Experience, etc) $45,000-55,000 plus competitive performance bonuses / incentives.

Primary Location : CA-BC-Kelowna-Kelowna