Interim Store Manager

Factory Optical and Optiks International; Alberta; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading optical retail company in Alberta is seeking a passionate Store Manager. This full-time, 12-month role will prioritize delivering exceptional customer experiences while overseeing daily operations and training staff. Candidates should have at least two years of customer service experience, and managerial skills are required. Excellent organizational and communication skills are essential. Join the team and help create a welcoming environment for customers looking for quality eyewear.

Benefits

Comprehensive total rewards package

Ongoing training and development opportunities

Collaborative workplace culture

Qualifications

• Minimum two years experience in a customer service focused retail environment.
• Minimum one-year experience in a coaching or leadership role.
• Experience in an optical environment is an asset.

Responsibilities

• Fostering collaboration and teamwork among practice staff.
• Delivering legendary customer service.
• Setting and obtaining store revenue goals.

Skills

Customer service focus

Coaching and leadership

Organization and time management

Oral and written communication

Problem-solving

General PC knowledge

Education

Minimum two years experience in retail

Registered Optician in Alberta

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

If you have a passion for style and helping customers find their perfect fit, as well as experience in retail customer service, we'd love to hear from you. Come and join us at Optiks International - Fort McMurray, partners of solis optics - a division of FYihealth group.

When you join solis optics, you'll see that this is more than just a job. We value our people and offer a comprehensive benefits package and the chance for you to grow personally and professionally.

Why You Should Join Us

With over 50 partner locations across Canada, solis optics is a whole new way to look at glasses. Our locations are your neighborhood retail optical shops and we are committed across all locations to giving our customers a carefully curated, enjoyable and affordable experience.

Our locations carry Canada's largest selections of designer eyewear. At solis optics, we believe everyone should have access to the eyewear brands they love at a price they can afford. Our goal as your one stop shop is to offer quality products at great value and provide an enjoyable retail experience.

Join our team at solis optics and help us in creating a remarkable customer experience and finding a frame for every face.

How You'll Benefit:

• A comprehensive total rewards package
• Competitive wage and benefits
• Rapid and continued growth, ensuring a constantly challenging and rewarding environment
• A workplace culture that fosters a sense of collaboration
• Ongoing training and development opportunities

The Role:

The Store Manager plays a critical role within solis optics and is crucial to our success by delivering world-class service to our customers. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience.

This position is a full-time, fixed-term role working up to40 hours per week. Our location is open Monday to Saturday. Term length will be 12-months.

What Will You Be Doing?

• Fostering collaboration and teamwork among practice staff
• Building trust and commitment with your workgroup
• Training, development and coaching of staff tosolis optics'processes, programs, and products
• Delivering legendary customer service
• Setting and obtaining store revenue goals
• Hiring, onboarding and training of new staff
• Scheduling of staff/doctors
• AR/AP
• Benefits submissions and tracking
• Banking deposits andreconciliations
• Inventory management
• All leadership aspects of daily store operations

What Do You Bring?

• Minimum two years experience in a customer service focused retail environment
• Minimum one-year experience in a coaching or leadership role
• Experience in an optical environment is an asset
• Registered Optician in Alberta is an asset
• Excellent organization and time management skills
• Excellent oral and written communication skills
• Ability to adapt and respond quickly to changing priorities via critical thought and problem solving
• A reputation for delivering results through successful people management
• General PC knowledge, including Microsoft Office (Word, Excel, PowerPoint, Outlook)

We appreciate your interest in solis optics and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities!

solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.