Insurance Coordinator

ZenaTech Inc.; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

ZenaTech Inc. in Toronto, a Nasdaq-listed technology leader in AI drone and DaaS solutions, seeks an Insurance Coordinator to manage policy records, renewals, and master programs across entities.

The role supports brokers, insurers, and internal teams to ensure continuous coverage and compliance. With 1–3 years in insurance administration and strong Excel skills, you will help maintain dashboards, track claims, and assist with audits while collaborating with the Insurance Manager and Risk

Qualifications

• Bachelor's degree or diploma in Business, Finance, Risk Management, Insurance, or related field.
• Progress toward CIP or equivalent designation is an asset.
• 1-3 years of experience in insurance administration, claims support, or related role.
• Exposure to multi-entity or corporate insurance programs is an asset.

Responsibilities

• Support administration of the company's insurance portfolio across all corporate entities.
• Track renewals, expiry dates, and manage policy records and dashboards.
• Assist with master programs, renewals, and coordination with brokers and insurers.
• Maintain centralized repository of insurance policies and documentation.
• Assist with audits and compile documentation as required.

Skills

Attention to detail

Organizational skills

Written & verbal communication

Multi-deadline management

Education

Bachelor's degree or diploma in Business/Finance/Risk Management/Insurance

Tools

Excel

Job description

ZenaTech is a Nasdaq-listed technology company focused on AI drone, Drone as a Service (DaaS), and Technology solutions for mission-critical applications for business and governments. We are dedicated to pushing the boundaries of drone applications across various industries, including defense, agriculture, logistics and commercial in applications like traffic management, wildfire response, environmental monitoring, border control and industrial inspections.

250 University Ave, Toronto, ON M5G

Position Summary

The Insurance Coordinator / Specialist supports the day-to-day administration of the organization's insurance portfolio across all corporate entities. This role maintains accurate policy records, tracks renewals and expiry dates, assists with the administration of master insurance programs, and supports the transition of insurance policies for newly acquired companies working under the direction of the Insurance Manager or Director, Risk Management to help ensure all companies maintain adequate coverage.

Key Responsibilities

• Support the administration of the company's insurance portfolio, including: Property; General Liability; Professional
• Liability; Cyber; Directors & Officers (D&O); Automobile; Environmental; Crime/Fidelity; Cargo and Specialty Policies.
• Help track coverage levels across operating companies and flag potential gaps to the Insurance Manager.
• Assist with gathering information for brokers and insurers during renewal and negotiation cycles.
• Maintain a centralized, up-to-date repository of all insurance policies.
• Keep accurate records of: policy details, coverage limits, deductibles, premium amounts, endorsements, certificates of insurance, and renewal/expiry dates.
• Track renewal timelines and send reminders to prevent coverage gaps.
• Maintain insurance reporting dashboards and renewal calendars.
• Assist with internal and external audits related to insurance and risk management by compiling requested documentation.

Master Program Support

• Help maintain and update corporate master insurance programs and master policies under the direction of the Insurance Manager.
• Support the standardization of insurance documentation across business units and legal entities.
• Assist with data-gathering for coverage consolidation and premium optimization reviews.

Acquisition Integration Support

• Assist with collecting and organizing insurance documentation for newly acquired companies.
• Help compile historical claims and coverage information to support due diligence led by senior staff.
• Support the administrative transition of acquired companies' policies into corporate master programs.

Coverage Adequacy Support

• Help monitor that subsidiaries, divisions, and affiliated companies maintain adequate insurance coverage at all times, escalating any gaps identified.
• Assist with periodic exposure and coverage-gap data collection.
• Review contracts and commercial agreements for insurance requirements and flag discrepancies for review.

Claims Support

• Assist with claims reporting and track claims through to resolution.
• Help compile claims trend data for review by the Insurance Manager.
• Act as a day-to-day point of contact with insurers and brokers on routine claims matters.

Stakeholder Support

• Respond to routine insurance questions from internal business partners, escalating complex matters to the Insurance Manager.
• Support broker and carrier communications on administrative matters.

Qualifications

Education

• Bachelor's degree or diploma in Business, Finance, Risk Management, Insurance, or a related field (or equivalent experience).
• Progress toward CIP (Chartered Insurance Professional) or equivalent designation is an asset.

Experience

• 1-3 years of experience in insurance administration, claims support, or a related coordinator/specialist role.
• Exposure to multi-entity or corporate insurance programs is an asset.
• Experience supporting renewals, certificate tracking, or claims coordination.
• Working knowledge of commercial insurance policies and terminology.
• Strong attention to detail and organizational skills.
• Proficiency in Excel and insurance tracking/reporting tools.
• Good written and verbal communication skills.
• Ability to manage multiple deadlines (renewals, audits, documentation requests) with minimal supervision

Why Join Us?

Opportunity to work on cutting-edge drone technology and AI-driven innovations. Play a pivotal role in shaping the future of drone applications across multiple industries. Collaborative and innovative work environment with a mission-driven team. If you are a forward-thinking professional passionate about driving innovation and building high-impact partnerships, we invite you to apply and be part of our groundbreaking journey.

We use artificial intelligence to review and screen applications and materials. However, every candidate we move forward with is reviewed and selected, and all final hiring decisions are made by a member of our hiring team.

"We are an equal opportunity employer committed to employment equity utilizing hiring practices on merit and business needs. We encourage applications from women, Indigenous peoples, persons with disabilities, members of visible minorities and all others of legally protected status."