Inside Sales Representative

WESCO Distribution; Winnipeg; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in electrical distribution is seeking an Inside Sales Representative to improve sales through proactive engagement with customers. Responsibilities include taking orders, upselling, and enhancing customer satisfaction. The ideal candidate will have a strong sales background and excellent communication skills, ready to thrive in a dynamic environment.

Qualifications

• Sales and sales administration knowledge; 2-4 years experience preferred.
• Ability to communicate clearly, both verbally and in written form.
• Ability to work independently with general supervision.

Responsibilities

• Interact with customers to increase sales via phone and email.
• Obtain and up-sell orders, ensuring customer satisfaction.
• Identify continuous improvement opportunities for processes.

Skills

Communication

Sales Experience

Teamwork

Problem Solving

Multi-tasking

Education

High School Degree or Equivalent

Bachelor's Degree (Preferred)

Tools

Microsoft Office

Job description

As an Inside Sales Representative, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications:

• High School Degree or Equivalent required; Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years).
• Familiar with Microsoft Office, and ability to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in team environment.
• Ability to communicate clearly, both verbally and in written form.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Ability to take action and solve a range of problems that may be difficult but are not typically complex.
• Ability to identify and define problems and possible solutions independently; chooses among existing solutions.
• Ability to work independently with general supervision.
• Ability to travel up to 25%

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.

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About the company

WESCO International, Inc. is an American publicly traded Fortune 500 holding company for WESCO Distribution, a multinational electrical distribution and services company based in Pittsburgh, Pennsylvania.

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