Inside Sales Representative

Electro-Federation Canada; Surrey; On-site; CAD 50,000 - 60,000; Full time

Job summary

A respected manufacturer’s representative firm in the electrical industry is seeking an Inside Sales Representative in Surrey, BC. The role includes serving as the main point of contact for customers, assisting with inquiries and order processing, and collaborating with sales teams. Ideal candidates will have a strong background in customer service, excellent communication skills, and a willingness to learn. Competitive compensation and hands-on training are offered.

Benefits

Supportive, growth-oriented environment

Hands-on training and career development

Competitive compensation and benefits

Qualifications

• Strong background in customer service is essential.
• Willingness to learn with a commitment to training.
• Excellent organizational skills and attention to detail.
• Sales or technical experience is an asset but not required.

Responsibilities

• Serve as the primary contact for customers via phone and email.
• Assist with product inquiries, quotes, and order processing.
• Build and maintain strong customer relationships.
• Collaborate with outside sales and technical teams.
• Stay updated on product offerings and market trends.
• Support administrative and data entry functions.

Skills

Customer service background

Communication skills

Organizational skills

Proficiency with Microsoft Office

Team-oriented mindset

Job description

Inside Sales Representative
KM Roberts & Associates – https://kmroberts.com
Location:Surrey, BC
Type: Full-Time

Are you passionate about delivering exceptional customer service and eager to grow your career in sales?
KM Roberts & Associates is seeking a motivated and personable Inside Sales Representative to join our dynamic team. We’re a respected manufacturer’s representative firm in the electrical industry, dedicated to providing innovative solutions and outstanding client support across Western Canada.

What You'll Do:

• Serve as a primary point of contact for customers via phone and email
• Provide knowledgeable assistance with product inquiries, quotes, and order processing
• Build and maintain strong customer relationships with a focus on responsiveness and satisfaction
• Collaborate closely with outside sales and technical teams
• Stay up-to-date on product offerings and market trends (training provided)
• Support administrative and data entry functions related to sales activity

What We’re Looking For:

• A strong background in customer service – your ability to communicate clearly and positively is key
• A willingness to learn – we’re committed to training the right individual
• Excellent organizational skills and attention to detail
• Proficiency with Microsoft Office (Excel, Outlook, etc.)
• Sales or technical experience is an asset, but not required
• Enthusiastic, proactive, and a team-oriented mindset
• Curiosity – about the customer’s needs, and how to best meet them

Why Join Us:

• Supportive, growth-oriented environment
• Hands-on training and career development
• Competitive compensation and benefits
• Opportunity to be part of a respected name in the electrical industry

Salary range - $50,000-$60,000

Ready tostart your career with KM Roberts & Associates?
Submit your resume and a brief cover letter [e-mail]