Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking a Bilingual Customer Service Representative in Canada. You will provide support, close sales, and maintain client relationships in English and French. The role requires at least 1 year of sales experience and a high school diploma. The company offers competitive pay of up to $24 per hour, performance-based bonuses, and comprehensive benefits including medical and dental insurance. Enjoy the flexibility of a remote working environment.

Benefits

Base salary up to $24.00 per hour

Comprehensive benefits including medical, dental, and vision

Opportunities for career advancement

Paid training and access to DailyPay

Inclusive company culture

Qualifications

• Fluency in both French and English required.
• Minimum of 1 year sales experience with quotas.
• Strong understanding of relationship building and negotiation.

Responsibilities

• Provide inbound and outbound customer support via calls.
• Close sales and engage in B2B and B2C transactions.
• Maintain attention to detail in product sales.

Skills

Fluency in both French and English

Proven sales experience

Strong understanding of sales processes

Effective communication skills

Negotiation skills

Education

High school diploma or GED

Tools

PC proficiency

Job description

Employer Industry: Automotive Services

Why consider this job opportunity

• Base salary up to $24.00 per hour, plus performance-based bonuses
• Comprehensive benefits including medical, dental, and vision insurance
• Opportunities for career advancement, with 80% of managers promoted from within
• Work-from-home flexibility, allowing for a comfortable work environment
• Paid training and access to DailyPay for early salary access
• Inclusive company culture with networking opportunities and support for diverse groups

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide in the customer's preferred language
• Close sales and engage in prospecting, negotiation, and presentations using B2B and B2C skills
• Build client relationships and develop strategies for customer retention
• Maintain attention to detail in the sales of products and services
• Track, document, and retrieve information in databases

What is Required (Qualifications)

• Fluency in both French and English
• Minimum of 1 year of proven sales experience, including meeting quotas and working on commission
• Strong understanding of sales processes, relationship building, communication, negotiation, and closing deals
• High school diploma or GEDAbility to work in a quiet, distraction-free home environment

How to Stand Out (Preferred Qualifications)

• Eagerness to learn new technologies
• Strong computer navigation skills and proficiency in PC knowledge
• Ability to manage multiple tasks in a fast-paced environment
• Experience working in a remote setting

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