Information Management Training and Support Officer

DFP Recruitment; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A recruitment agency is seeking an experienced IM Training & Support Officer for a full-time, 6-month contract role based in Fremantle. This position involves delivering training for the Electronic Document and Records Management System (EDRMS), assisting in the development of training materials, and promoting best practices in information management. The ideal candidate should possess a strong background in information management and user support. This role offers competitive hourly pay based on experience and a supportive team culture.

Benefits

Supportive team culture

Opportunity to contribute to community-facing services

Qualifications

• Strong foundation in information management and training delivery.
• Experience with records systems or corporate knowledge support.
• Ability to assist in user support for best-practice IM processes.

Responsibilities

• Assist in the delivery and development of training for users of EDRMS.
• Support the development of training materials and user guidelines.
• Promote records and information management awareness.

Skills

Information Management

Training and Support

EDRMS Systems

Job description

IM Training & Support Officer – State Government Department

Fremantle | $–$ per hour + Super | Full-Time Hours | 6-Month Contract | ASAP start

We are seeking an experienced IM Training & Support Officer to join a state government department in their Fremantle-based office. This role supports the department’s Information Management (IM) and EDRMS environment through training, user support and quality information practices. If you’re someone who thrives in structured Information Management environments, enjoys helping others build capability, and takes pride in ensuring information is managed correctly and compliantly—this is your gig.

About the Role

Working within a collaborative and customer-focused Information Services team, you will :

• Assist in the delivery and development of training for users of the Electronic Document and Records Management System (EDRMS) and associated IM systems.
• Support the development of training materials, knowledge base content and user guidelines to uplift IM capability across the Department.
• Assist with user support, helping staff confidently adopt best-practice IM processes and system functionality.
• Promote general records and information management awareness, contributing to a consistent, compliant and high-quality IM environment.

This position is ideal for candidates with a strong foundation in information management, training delivery, records systems, or corporate knowledge support within a government or large organisation.

What’s on Offer

• 6-month temporary casual contract (casual loading included in rate – no leave entitlements)
• $–$ per hour + Super (based on relevant experience)
• Fremantle location – close to public transport
• Opportunity to contribute to meaningful work supporting community-facing services
• Supportive team culture within the Information Services directorate

Applications Close : COB Thursday, December 5

How to Apply

If you have relevant experience in information management, EDRMS systems, or training and support functions, APPLY NOW with your updated resume. Shortlisted applicants will be contacted to discuss.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and / or assessment process, please advise via [e-mail] or 0 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https : / / www.dfp.com.au / about-us-1 / policies. Do not submit any sensitive personal information in your resume.